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The ideal candidate:

• Must be able to communicate with a variety of customers
• May have previous retail experience in a similar setting
• Will thrive in working in a potentially busy environment
• Should be willing to undertake a variety of tasks
• Will consistently aim to improve the Company retail standards
• Will be well presented, outgoing and friendly
• Will have personal values that align with our company values and behaviours
• Will take responsibility for their own H&S and site fire safety at all times
• May have some experience working with pets or garden care full training will be provided

The Responsibilities

• Working with the team to provide excellent customer service and sales advice
• Be the first line of support for customer enquiries on the shop floor, by phone and occasionally by email
• Ensure stock levels are maintained and displays appear full. This will include unpacking new stock, cleaning and merchandising.
• Feeding ,cleaning and general maintenance of the Tropical fish, exotics (snakes, lizards, spiders etc) and Pet Care
• Daily care of the department including cleaning and ensuring promotional materials are correct and up to date
• Stock rotation and managing of dates of products
• Putting away deliveries and pricing new products You may be required to operate the tills; this will include handling cash, card and voucher transactions
• Processing customer orders including taking accurate delivery details and communicating this information with the appropriate manager
• You may be required to support other areas of the business as required

Benefits

• Staff discount throughout the store; including our Sedum restaurant and Farmshop
• Work life balance
• Company Pension
• Free parking on site
• Ride to work (available on request)
• One day off for your birthday after 2 years service

This position is working Saturdays and/or Sundays