The ideal candidate:
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Must be able to communicate with a variety of customers
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May have previous retail experience in a similar setting
- Will thrive in working in a potentially busy environment
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Should be willing to undertake a variety of tasks
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Will consistently aim to improve the Company retail standards
- Will be well presented, outgoing and friendly
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Will have personal values that align with our company values and behaviours
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Will take responsibility for their own H&S and site fire safety at all times
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May have some experience working with pets or garden care full training will be provided
The Responsibilities
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Working with the team to provide excellent customer service and sales advice
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Be the first line of support for customer enquiries on the shop floor, by phone and occasionally by email
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Ensure stock levels are maintained and displays appear full. This will include unpacking new stock, cleaning and merchandising.
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Feeding ,cleaning and general maintenance of the Tropical fish, exotics (snakes, lizards, spiders etc) and Pet Care
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Daily care of the department including cleaning and ensuring promotional materials are correct and up to date
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Stock rotation and managing of dates of products
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Putting away deliveries and pricing new products You may be required to operate the tills; this will include handling cash, card and voucher transactions
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Processing customer orders including taking accurate delivery details and communicating this information with the appropriate manager
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You may be required to support other areas of the business as required
Benefits
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Staff discount throughout the store; including our Sedum restaurant and Farmshop
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Work life balance
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Company Pension
- Free parking on site
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Ride to work (available on request)
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One day off for your birthday after 2 years service
This position is working Saturdays and/or Sundays
