Job Description
We are seeking a highly experienced General Manager to lead our Service Centre, located in Leeds. You will work closely with the President & CEO, Head of Service Operations, and Operations Director. As General Manager, you will be responsible for the sales-profit, budget management, commercial operations, and business development of the Service Centre. You will be a key driver in the growth and success of the Service Centre and will work to ensure that our customers receive the highest levels of service and satisfaction.
Responsibilities:
- To ensure that the Service Centre priorities and requirements are delivered to reflect, professional and exemplar services in support of Mitsubishi Power’s status as a leading provider of maintenance services both internally and externally, within and outside the organisation.
- Develop and execute business plans and strategies to achieve sales, profit and growth targets for the Leeds Service Centre
- Manage the Service Centre budget and ensure the team operates within financial targets
- Develop and maintain strong relationships with key customers, suppliers and partners, such as other Offices, Subcontractors and Plant Owners.
- Together with Functional Directors, responsible of monitoring, evaluation, and training of the colleagues of the Leeds Service Centre Operations, Business Development and Programme Management teams.
- Responsible for creating a network in the country including strategical vendors in the designated area.
- Responsible for detecting and approaching new business opportunities for the service in the designated area.
- Work closely with the Operations Director to ensure efficient and effective operations at the Service Centre
- Drive business development activities, including market research, identifying new business opportunities and cultivating relationships with potential customers
- Ensure compliance with all QHSE regulations and standards
- Provide regular reports and updates to the CEO on the Service Centre's performance
Requirements:
- Education: relevant degree e.g. BSc Engineering
- Proven experience in the power generation industry and in the management of Power Plants.
- Strong and proven ability to identify and convert new business opportunities.
- Senior Leadership and direct line management experience
- Skills and Knowledge:
- Fluency in business English
- Basic Knowledge of Accounting, Finance, Logistics and Administration.
- High level knowledge of MS Office
- In-depth knowledge of processes relating to power generation
- Skills and knowledge in Project Management
- Strong oral and written communication
- Strong skills in leadership, persuasion and diplomacy
- Understanding or experience of working for an international organisation. Knowledge of Japanese language and/or culture would be an advantage
- Ownership and responsiveness to customer problems
- High standard of integrity and dependability
- Willing to be contactable out of hours and weekends to support the resolution of emergency issues as and when required
If you have the qualifications and experience, we're looking for and are ready to take on a new challenge in a dynamic and growing company, we encourage you to apply for this exciting opportunity. We offer a competitive salary package, excellent opportunities for career growth, and a supportive, collaborative work environment.