Job Description
Operations Support Manager
Southwest
£40,000 – £45.000 per annum, negotiable dependant on experience
Role Benefits:
· Attractive salary, negotiable dependant on experience
· Company car allowance, mileage expenses paid at HMRC rates
· Laptop & Company phone
· 25 days enhanced holiday entitlement + bank holidays
· Full time 40 hours per week, as and when required
· Pension and Life Assurance schemes
· Uniform provided, and NVQ training available
· Opportunity to grow within this developing role
Role Overview:
We have an exciting opportunity for a proven group manager or operations support manager to join TNS Catering, working predominantly across the southwest supporting a growing number of contract catering sites within the region, including Business & Industry and Education.
Substantial travel expectations will realistically be part of the role, and whilst you will predominantly be working on contracts across the Midlands, expectation to visit sites further afield will all be part of the fun. We have business all across the UK and on occasion, if you’re proven to be the best person for the job, we will want to send you!
Working mostly Monday to Friday, you must be flexible and able to work evenings or weekends as the business requires, as some of our contracts operate during these times.
Your role will carry high expectations and be varied, consisting of;
- Supporting with further development of all sites in the region, working closely with your Operations Manager to deliver excellence at every opportunity.
- Developing and delivering promotional activity to support the growth of sales, manage costs and add innovation and value to the services.
- Financial analysis and reporting for client meetings and internal process.
- Conducting audits in Health & Safety, Food Safety and Financial aspects of the services.
- Training and development of site catering managers and team members.
- Client liaison including creating and presenting business summary reports.
- Supporting new site mobilisations.
- Supporting company HR functions including investigation & disciplinary aspects where required.
The ideal candidate:
Are you a bit of a star? Do you respond well when you’re under pressure and the team around you are ‘in the weeds’?
We are looking for applicants who are confident, flexible, and understanding of operational pressures, whilst having a passion for food and being self-motivated to deliver excellence.
You will ideally be someone who;
· Has a passion for food, and eye on current trends, and won’t accept anything less than killer customer service
· Always questions the ‘status quo’ – looking for how we can do it better, whoever came up with the ideas…
· Has experience in multi-site management and the responsibility surrounding this
· Shows strong leadership, communication and presentation skills
· Is financially astute, with good computer skills, and a proven record of strong financial performance
· Has past experience as a chef, as some relief cover will be required within the role at times
· Is confident in staff training and development
· Can be flexible and versatile in order to respond to the varied expectations of this role
About TnS Catering
We are an award winning company creating and enhancing a new style of management for the provision of catering services in business & industry, healthcare and education sectors of the food service market.
From the very beginning it has been our goal to produce and serve creative, affordable food prepared with passion by a well-trained and supportive team of catering people. After all, with T(n)S it’s about food & so much more. We pride ourselves in all our services including hospitality, internal functions and themed events.
We are passionate people delivering excellent food and outstanding customer experiences, inspiring and nurturing our teams with an honest and flexible approach. We now require a talented catering managerto join us.
Our Culture:
- Striving to exceed expectations and produce delicious food using locally sourced ingredients
- Provide excellent support both locally and nationally
- To provide an environment in which all our employees develop to their full potential
- To deliver on our promises in order to offer our clients a catering service which is based on trust and partnership
If this sounds like the perfect jobfor you; we’d love to hear from you!
Only shortlisted applicants will be contacted. Application form and right to work documentation must be presented/completed at interview.
Applicants must hold a full UK driving license, and be willing to undertake an enhanced DBS criminal record check in order to qualify for this area-based role. You will also need to have received the relevant Covid-19 vaccinations as we have care homes within our portfolio. Applicants with relevant industry or educational qualifications may be favored.
In order for us to contact you we need your consent to collect, process and store your data. You have the right to withdraw any or all data we have collected from you at any time. Please contact us for a full list of data we collect from you should you need to. Application will be treated as an indication that you are happy for us to process this information
Job Types: Full-time, Permanent
Salary: £39,057.00-£45,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Life insurance
Schedule:
Work Location: On the road