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Company Description

Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Do you have the kind of bubbly and effervescent personality that allows you to initiate and cultivate solid and lasting working relationships with absolutely anyone?
What about being able to instantly switch to a professional and formal style of service as well?
Are you a customer service chameleon?

Portico are recruiting a AV & Rooms Technician for our team based at the brand-new offices of a dynamic firm of accountants and business advisors with a professional yet down to earth approach, who thrive on great relationships and trusted partnerships.

There are a total of 11 meeting rooms on the client floor and the AV & Rooms Technician will be responsible for the smooth running of all meetings held in the space. Building relationships and imbedding themselves into the client team will be essential for the AV & Rooms Technician to fully understanding their needs and support different areas of the business.

Hours: 40 hours per week, 8am-6pm from Mon-Fri
Closest tube station: Barbican & Old Street

Qualifications

Whilst suitable candidates will be expected to have previous experience of dealing with AV requests, fault reporting and troubleshooting IT issues. Previous experience of working within a corporate customer service or reception operation is also essential. Personality is another key factor, with the successful candidate possessing the ability to quickly build strong working relationships and rapport with absolutely anyone. We are looking for someone bubbly and chatty, with a great sense of humour. As well as an insatiable passion for delivering outstanding customer service to an impeccably high standard. A hands-on approach and can-do attitude is essential for the successful candidate, as this varied role will revolve around supporting the clients team with a spectrum of tasks. Experience of using Condeco booking system will be an advantage for any candidate.

Additional Information

What's in it for you?

• Competitive holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour confidential helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

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