Job Description
We have a wonderful role available to join our busy administration office at Bentley Liverpool but previous experience in similar role is essential!
Scope and Purpose of the role
To develop and support our Banqueting and Wedding department with administration of all events. To generate and conduct show rounds, enquiries and telephone calls to create an engaging and professional relationship with our guests.
Role Responsibilities
* Provide support for administration of venue events including conferences, weddings, cabaret shows and special events.
* Assist with the preparation of our weekly function sheets for the venue using catersoft software and communicate amendments accordingly throughout the venue with comprehensive communications
* Issue and collate pre orders, deposit payments, terms and conditions, contracts and event information to clients in a timely and accurate manner following company policy.
* Event Billing and client ledger payments ensuring efficient payment and invoicing is generated.
* Have thorough knowledge of food and beverage options to advise clients and also optimize the guest experience
* Communication of information using our catersoft software internally and externally.
* Provide support for our management team as required overseeing emails and appointments for days off and holidays.
* Complaint and Compliment management in line with company policy.
Requirements:
· Highly motivated with industry or transferable experience in a similar role.
· Knowledge of catersoft system, PMS Software would be an advantage but in-house training is provided.
· Professional email, telephone manner to meet company expectation.
· Excellent presentation and customer service skills.
· Ability to cope well under pressure.
Job Types: Part Time, Permanent
Job Type: Part-time
Part-time hours: 20 per week
Salary: £10.18-£10.42 per hour
Benefits:
- Casual dress
- Company events
- Discounted or free food
- Employee discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Overtime
- Weekend availability
- Weekends only
Experience:
- Event: 1 year (preferred)
Work Location: One location
Reference ID: WA22