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Administrative Assistant/Receptionist

Job Description

An opportunity has arisen for an enthusiastic Administrative Assistant/Receptionist to join our friendly team in Ophthalmology at Boston House.

Wigan Eye Unit has 4 Consultant Ophthalmologists. It is a modern and well equipped dedicated eye unit. Wigan Eye Unit is open 6 days a week, with some evening clinics and covers more than one site. This post is part time working 28.5 hours (Mon-Fri - days yet to be decided).

The post holder may occasionally be required to work some weekends.

The post holder will be part of a multi-disciplinary team providing an effective high quality Ophthalmology Service. The post holder will be responsible for booking and managing the various clinics including Urgent Referral Clinic, Macular Clinics and Orthoptic clinics within Ophthalmology.

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

• Support the functions of the reception desk and various clinics in Boston House. This will include booking patients into clinics, making appointments, ensuring calls and enquiries are dealt with in a timely and professional manner.
• Undertake clerical duties: data inputting, photocopying, scanning, emailing, collation of various documents and prioritise activities effectively.
• Monitor and order adequate supplies of stationary as required by the ophthalmology department.
• Monitor the use of equipment and ensure any faults and breakdowns are reported to the appropriate department.
• Attend staff meetings
• Participate in the organisation of in house learning and development events/courses.
• To recognise that this job description is not exhaustive and the post holder must maintain a flexible approach towards assisting in the general smooth running of the ophthalmology department, especially in times of absence (ie annual and sickness leave)
• Act at all times in such a way as to promote the learning and development function and the WWL Trust Values in a positive manner.
• The post holder must at all times carry out his/her responsibilities with due regard to the Trust’s Equal Opportunities Policy.
• To be aware of the responsibility of all employees to maintain a safe and healthy environment for patients, visitors and staff and attend all relevant health and safety training.
• To ensure that all duties are carried out to the highest possible standard.

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