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Ultimate Products Logo

Customer Services Advisor

Id Job: 316e324

🏠 On-site
💼 Ultimate Products
📍 Oldham, England
1 day ago
💰 23000 – 24000 GBP ANNUAL

Job Description

Are you looking for a new challenge and wanting to further your career in Customer Services?
Do you want to be supporting customers with their consumer queries, effectively and in a timely manner?
Join Ultimate Products (UP) today and watch your career grow to the highest levels at our industry leading, international business.
We are looking for talented and career-driven individuals with transferrable skills and Customer Services experience to join our growing team and be a part of our rapidly expanding company.
At UP we pride ourselves on providing opportunities to our talented colleagues, with over 50 internal promotions given in the past 2 years with many more available as the company continues its ambitious plans to become a £500 million turnover company in the next 5 years.
In a recent survey, 92% of our employees agreed that their job allows them to utilise their strengths! With structured training, we're here to support you through every step
What you will be doing
You are the first point of contact for any customers who require assistance with their purchases. You will support the team in dealing with queries (via live chat, email and letter)

The UP story
From a spark in Oldham to a global success. We're the cogs in the retail machine, designing, manufacturing and distributing innovative branded products at the best prices to a mass market. Our brand portfolio includes Salter, Beldray and Progress. Each has a reputation for high quality and on trend design, and they're faithful household names - some that even your grandparents love.
Ultimate Products has been bringing branded kitchen and laundry products to the market since 1997. Now a public limited company, our annual turnover exceeds £150 million. We've established strong working relationships with Internationally recognised retailers, including Tesco, Asda and Primark, filling the shelves of the world's favourite stores across 38 countries. Despite our continued growth, strong corporate values remain at UP's core; we are committed to supporting local charities and initiatives to give back to the community that helped build us.
Our people are a key driver to our success and we are proud of creating an environment that enables our colleagues to thrive both professionally and personally, which is why we recently invested £1.6M in a brand new office at our Oldham headquarters. With newly implemented employee mental health and environmental committees, we are dedicated to empowering our people to have a voice and share their views. We recognise how important it is to recharge, which is why we've also introduced complimentary yoga and boxing sessions this year. In a 2022 survey, 84% of our employees said that they would recommend Ultimate Products as a great place to work, a figure that we're hoping to improve even further in 2023!
What we look for
Candidates must be ambitious, driven and enthusiastic with an interest in pursuing a career in a leading international business. Application requirements:

What is in it for you?
We care about your progression:

We invest in our people:

We celebrate in style:

Job Type: Permanent

Salary: £23,000.00-£24,000.00 per year


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