Job Description
MEDICINES COUNTER ASSISTANT, PHARMACY DISPENSER, PHARMACY TECHNICIAN OR ACCREDITED CHECKING TECHNICIAN.
Competitive Salary
Avicenna is here to make Pharmacy Better. We make pharmacy better by having a lasting impact on the lives of our community, providing the best care, growing our reach to more patients and being smarter in safety and innovation.
Better for our People
Better for our Patients
Better for our Planet!
Avicenna are currently seeking a Pharmacy Counter Assistant, Dispenser, Technician or ACT to join our team in Radbrook Green, Shrewsbury.
In this role you will play a critical role working in the Pharmacy assisting the Pharmacist Manager and the Dispensing team in providing an efficient and professional dispensing service in line with company policies and procedures.
This is a great opportunity to join our well-established organisation, with the support of an excellent team.
Why join Avicenna?
We are the UK’s fastest growing group of community pharmacies and the country’s largest buying group, with over 139 pharmacies and over 1200 independent members, so what that means is that now is a great time to join and develop with Avicenna as we are expanding and s a growing Company you will also be able to develop your career with a wide variety of opportunities available.
What will you be doing?
As an MCA, you will be the first point of contact with our customers, providing them with the best possible advice or refer them to the Pharmacist if appropriate. Promoting Pharmacy services and following the appropriate protocols. Key accountabilities and responsibilities will be:
- To manage the queues and patient expectations.
- Manage patient confidentiality
- To gain knowledge and understand the main features of stocked lines and the benefit to customers
- To ensure that the pharmacy environment is welcoming, clean and professional
- To ensure all the retail shelves are faced up and gaps are double faced
As a Dispenser/Technician you will ensure customer needs are met in a timely and efficient manner to enhance the success of the pharmacy by providing an excellent customer service. To be successful in this role you will be a team player who loves dealing with customers. Someone who is organised and has great attention to detail. In addition, you will have:
Key accountabilities and responsibilities will be:
- To ensure customer prescriptions are received and dispensed in a timely manner
- To provide excellent levels of customer service to all customer to ensure customer needs and requirements are met/exceeded.
- To support the other services as requires by the pharmacy and identify opportunities for the Pharmacist Manager, Pharmacist, Relief Pharmacist or Locum
- To clinically check all prescriptions to avoid possible drug interaction. When interaction is identified, make the RP aware so that the prescriber is contacted
- To ensure CD scripts are dispensed legally and the bag label indicates the last day by which the script can be handed to the patient
We would love to meet someone with:
- A qualified individual with the relevant qualifications
- Experience of working in a pharmacy environment
- A good attention to detail
- A passion to learn and develop
- Has the ability to work under pressure
- Good Customer Service skills
- A good team player
What’s in it for you?
We know how important it is to reward the great work they do. We have a range of benefits that go beyond salary and offer flexibility to suit individual needs.
Competitive base salary
Pension contributions
Generous Annual Leave allowance - 21 days plus bank holidays (Full Time)
Flexible working – We have a range of vacancies that offer Full time hours and Part time hours
Company sick pay
Staff discount
Further accredited training
Department: Retail
Employment Type: Part time
Minimum Experience
Entry-level or qualified
GPhC fees paid if registered
Job Types: Part-time, Permanent
Benefits:
- Company pension
- Employee discount
- Sick pay
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Shrewsbury, SY3: reliably commute or plan to relocate before starting work (required)
Work Location: One location