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Social Media and Digital Content Officer

The post holder will be part of the team delivering the Modern Foreign Language (MFL) Mentoring project, which has been funded by Welsh Government since 2015 to arrest and reverse a 20-year decline in the number of young people opting to study a modern foreign language at GCSE in Wales (please see the additional information section for more project detail).

This role is designed to support the large-scale operations of the MFL Mentoring Project, particularly in relation to their social media and website activity, to support core functions of the project.

The role is suited to someone who enjoys taking the initiative, being creative and is passionate about supporting our young Welsh learners. In particular, the role will suit someone who enjoys a varied task load and will thrive in a busy, enthusiastic team. The role will require some travel and weekend working.

This role is part-time (28 hours), available immediately, and is fixed term until 31 March 2024.

Salary: £24,715 - £28,929 per annum, pro-rata for hours worked (Grade 4)

For an informal discussion about the role, please contact Lucy Jenkins, Programme Manager: [email protected]

Date advert posted: Wednesday, 29 March 2023

Closing date: Wednesday, 12 April 2023

Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

It is Cardiff University's policy to use the person specification as a key tool for shortlisting. Therefore, candidates must evidence they meet ALL the essential criteria and, where relevant, the desirable. Please attach a supporting statement, using each of the below criteria as a heading evidencing how you meet each. When attaching the supporting statement to your application, please ensure you name it with the vacancy reference number: XXXXBR.

We will look to interview those candidates who evidence that they meet all of the identified essential criteria.

Essential Criteria

Qualifications and Education

• NVQ 3/A-Levels or equivalent

Knowledge, Skills and Experience

• Proven experience of writing and design engaging digital content for a wide range of audiences, promoting/marketing services in a quantifiable manner and eliciting a desired change in behaviour(s).
• Able to demonstrate professional knowledge of communications and stakeholder engagement, enabling them to give advice and guidance to both internal and external customers and to lead on partnership engagement.
• Able to demonstrate specialist knowledge of communications/social media applications/platforms and development of strategies to create impactful campaigns.
• Excellent organisational skills, including evidence of ability to manage a project, work unsupervised to deadlines and planning and setting priorities of own work.
• Experience of developing and managing website content, front end and back end.

Customer Service, Communication and Team Working

• Excellent communication skills, with proven ability to convey information which may require careful explanation or interpretation in a clear and accurate manner, both orally and in writing to a wide range of audiences.
• Evidence of ability to monitor campaigns and work proactively to implement changes.
• Ability to work as an effective team member, providing advice and guidance to other team members where necessary.

Other
10. Evidence of ability to work to set written briefs and to develop engaging and creative digital content

Desirable Criteria

• Degree or an equivalent qualification or equivalent work related experience
• Fluency in Welsh, written and oral
• An interest in modern languages and/or a knowledge or languages other than Welsh or English
• An understanding and knowledge of developments in the education system in Wales, particularly the Curriculum for Wales
• Experience of working within or in connection to education and/or languages, and/or with an international remit, with a clear understanding of the type of messaging required for stakeholders across education sectors
• Project Management qualifications (eg. Prince 2).

The Modern Foreign Language (MFL) Mentoring project has been funded by Welsh Government since 2015 to arrest and reverse a 20-year decline in the number of young people opting to study a modern foreign language at GCSE in Wales, in support of the aims and ambitions of Welsh Government’s Global Futures strategy. The project works across Wales working with over 140 secondary schools across Wales, 100s of teachers, 5 partner universities, over 150 university students spanning university and subject areas, and engaging with over 6000 secondary school learners each year. The project also has partnerships that extend throughout the UK including but not limited to Ulster University, Stirling University, Leeds University and Warwick University.

24,715

28,929

Admin / Clerical

Grade 4