Job Description
C2C Social Action are recruiting
Women’s Wellbeing Navigator x 2 (Ref: MKWN3231)
C2C Social Action supports people at any stage of the criminal justice system with an aim of reducing reoffending.
In our new Milton Keynes Women’s Centre we are recruiting 2 new enthusiastic members to join our team to assist with the day-to-day running of the centre by supporting women who access our services. You will work in partnership with MK ACT, NHS, ARC, The Probation Service and a number of other statutory and third sector agencies.
The roles involve working closely with the Women’s Centre team to deliver high quality person centered support to women using the centre who are any stage of the criminal justice system. The women may have varying needs, including mental health difficulties, domestic abuse, substance misuse, debt, homelessness and much more.
The post holders will need to work as active team players. You will have experience of working with people who have chaotic lifestyles, substance misuse, are at risk of or have offended. You will work with the women to identify areas of need, deliver 1-1 and group work sessions. You will be expected to ensure excellent record keeping and time management, whilst managing your own workload.
We welcome applications from individuals who have lived experience of the criminal justice system.
How to apply:
If you are interested and would like to apply, please email your current CV to
[email protected] quoting the job reference number and complete the following questions (up to 500 words per question) by midday on Tuesday 18th April 2023.
1. Why have you applied for this post and why do you think you are suitable for this
position?
2. Supporting people who are involved in the criminal justice system can be very challenging, please explain some of these challenges and how you would overcome them.
3. Using the job description, please evidence your experience/knowledge and how it
applies to this role? (No word limit for this question)
Any applications that do not answer the above questions will not be considered.
Vetting process will include references and an Enhanced DBS check and Level 1 Prison Vetting
Closing date: midday on Tuesday 18th April 2023
Interviews: w/k commencing 24th April 2023
JOB DESCRIPTION
ROLE - Women’s Wellbeing Navigator (Ref: MKWN3231)
SALARY - £11.45 per hour
HOURS - 20 hours per week (Mon-Fri, ideally 10am-2pm)
START DATE - On acceptance of references and DBS clearance
DUTY BASE - Milton Keynes
LINE MANAGER - Centre Manager
ACCOUNTABLE TO - Chief Executive Officer
SUMMARY
We are recruiting 2 Wellbeing Navigators who will be part of a team based in our new women’s centre in Milton Keynes, providing person-centred support focusing on addressing a range of issues faced by service users who are at risk of being involved or are involved in the criminal justice system.
The centre provides a safe space for women to attend and access support services from a multitude of service providers. The centre provides a space for professionals to co locate to provide an excellent and comprehensive support package to the women.
The Wellbeing Navigators Role will involve:
- Meeting and greeting all who access the centre including service users and professionals from partnering agencies
- Ensure all accessing the centre sign in and are welcomed
- Communicating well with all users of the centre
- Identify the needs of individuals
- Creating Action Plans to assess service users’ needs and monitor progress and keeping up to date clear records
- 1-1 case work and managing own caseload
- Assist with facilitating centre activities and courses
- Motivating and encouraging engagement in support groups and volunteering opportunities
- Working closely with and signposting to professionals and other agencies as necessary
- Providing support, with the aim of reducing offending and empowering service users to lead their own independent lives
- Support with the day-day running of the Centre (including overseeing service users who use the center, cooking and cleaning when necessary)
- Attend team and staff meetings and training as and when required
- Cover and support colleagues in our other women’s centre’s in Kettering and Milton Keynes, and the allotment in Northampton, as and when required
Qualifications
- To have a relevant qualification to a good standard or be working towards one. (including any recognised qualification of ‘A’ Level standard or above in any aspect of social care, advice work, psychology, criminology etc.
Knowledge
- Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines
- An understanding and knowledge of the barriers faced by people with complex and multiple needs, protected characteristics, disabilities as well as relevant specialist support services
- Knowledge of and commitment to safeguarding practices and policies, and ability to promote safeguarding among vulnerable clients and colleagues.
- Knowledge of the criminal justice system
Skills & Abilities
- Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team
- Excellent verbal and written communication skills to ensure effective reporting and customer service
- Ability to assess clients’ needs and provide tailored, person-led support through action planning and interventions involving advice, guidance, advocacy, and coaching.
- An ability to work sensitively with clients applying trauma informed strategies, actively listening and able to use a range of communication methods when providing information and support
- Ability to find innovative ways to work with service users to identify and find informed solutions to the challenges faced by them.
- Strong IT skills including proven experience of using Word, Excel, and Outlook in a similar work environment. This includes ability to use online video communication platforms (e.g. Microsoft Teams, Zoom)
- Effective interpersonal and relationship building skills including ability to develop strong professional working relationships
- Ability to develop and maintain a workplace environment which is both safe, supportive, enabling your colleagues and service users to thrive.
- Ability to negotiate and diffuse challenging situations
- Ability to be a flexible, supportive and encouraging team player
- Ability to facilitate groups and motivate participation
- You must be a driver and have access to your own vehicle
Attitude
- Pro-active and able to work under pressure and on own initiative
- Commitment to consultative & collaborative ways of working
- Commitment to and understanding of safeguarding and professional boundaries
- Personal and professional integrity
- Positive attitude towards staff and peers
- Emotionally resilient
- Personable and solution focussed
- Awareness of and commitment to equal opportunity and diversity practices and policies, ability to promote diversity and treat colleagues and clients fairly and with respect.
What we will do to support you in this role
We will provide the following resources to assist in the successful achievement of the responsibilities outlined above:
- On-going and targeted learning and development that will support and enable you to deliver the role to a high standard
- A full induction
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner
- A fully supportive team environment with regular and ongoing supervision
Job Type: Part-time
Part-time hours: 20 per week
Salary: £11.45 per hour
Benefits:
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Milton Keynes: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 18/04/2023
Reference ID: Women’s Wellbeing Navigator (Ref: MKWN3231)
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