Job Description
VFS Global is the world's largest and most experienced Outsourcing & Technology Service Specialists for Diplomatic Missions and Governments Worldwide.
The purpose of the role is to facilitate the VISA application process and handle front office & back office operations conducted at the respective Visa Application Centres.
This role is a full time role 40 hours a week, 8 hours a day, 5 days between Monday and Saturday. Initial 6 months contract with possibility of transition to permanent.
Areas of Responsibility & brief description of the role:
Processing VISA applications and data entry
Collection and scrutiny of documents and passports at the Application Centre
Handover of Passports to the specific High Commission and/or its consulates.
Handover of passports to Courier/Applicants
Handling of postal applications
Handling customer queries in person, by email and on the telephone
Fee collection and cash handling
Preparing reports for day to day transactions
Personal Requirements:
Excellent written & verbal communication skills
Good knowledge of Microsoft Office packages
A good attention to accuracy and detail
A pro active can-do attitude
Flexible / ready and willing to work in shifts
Languages: English and Hindi
Job Types: Full-time, Fixed term contract
Contract length: 6 months
Pay: £23,500.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Birmingham, B67 7BN: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Expected start date: 17/04/2023
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