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Secretarial Assistant - Womens Health Unit,

Job Description

We are looking for an enthusiastic member of staff to join our existing secretarial team within the Womens Health Department.

The ideal candidate will have proven admin experience, ability to audio type and be able to provide excellent customer care. Experience of working with patient’s records and using a hospital database, such as PAS, e-Referral system and using Microsoft applications would be advantageous.

We would expect the candidate to have proven relevant experience of working in a similar role.

If you are a good communicator and can work both independently and as part of team we would like to hear from you.

Please note we invite applications for those considering part-time hours or job share.

• To type clinical and non-clinical correspondence and reports in accordance within local targets
• To undertake a variety of office duties, such as filing, opening and distributing post, photocopying, moving and lifting of patient notes to ensure the efficient and effective support to the department
• To enter Referral to Treatment (RTT) pathway events accurately
• Ensuring all clinic outcomes have been recorded accurately, and complete or amend any that have not
• Ensuring a Patient Pathway Identifier (PPI) is correctly allocated to any event booked on PAS
• Responsible for entering further RTT codes as required: • Discharged on receipt of reports
• Treated after appointment
• Escalate to a Medical Secretary any anomalies or concerns
• To ensure Inter Provider Transfers (IPT) are completed and updated
• To ensure that Choose & Book work lists are actioned daily
• To answer telephone enquiries in an efficient manner and ensure appropriate follow through using initiative to deal with routine enquiries

• To work closely with all grades of clinical and administrative staff, along with other employees within the Trust. To liaise with patients, GP’s and other external agencies.
• To prioritise work load.
• To ensure results/reports/correspondence are filed in case notes in line with Health Records Standards.
• To support continuous quality improvement and identify areas for service improvement and support implementation.
• To ensure computer equipment is in good working order.
• To use the relevant Trust IT computer systems to maintain patient records.
• To provide cover for the medical secretaries and other members of the secretarial and administration team as required.

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