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South London and Maudsley NHS Foundation Trust Logo

Lambeth CAMHS - Single Point of Access (SPA) Referral Co-ordinator

Id Job: 316e314

🏠 On-site
💼 South London and Maudsley NHS Foundation Trust
📍 London, England
1 day ago
💰 32466 – 39521 GBP ANNUAL

Job Description

This post requires someone with knowledge and experience of working in a busy and varied environment and feels at ease working with clinical staff and children, parents and visitors attending the clinics. The post-holder will have the ability to be adaptable, initiate changes and to have a flexible and unflappable approach to your work is important and can offer a strong contribution towards maintaining the high standards of our service.

We are looking for a person able to provide comprehensive administrative support to a multi-disciplinary team. You would be the first point of contact for families/carers and other members of the service user’s network. You would be required to demonstrate sound knowledge of Microsoft Office programmes including Outlook, Word, Excel and Planner. The post holder will be comfortable with IT and be keen to learn new software packages and processes.

The successful candidate will need to meet all the Essential Criteria as detailed in the job description person specification. The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children.

This post has a number of components:

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It’s important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer.

Some of our benefits are highlighted here:
Other benefits include:
Administration:
Recruitment:
Training:
Financial Management:
Project Management:
1) To lead, or work closely with the Service Manager or Business Manager, on specific management projects and audits, as required.

Service Requirements:
1) To have a detailed knowledge and understanding of the work and services being provided within Lambeth CAMHS and to act as a point of information and communication within the service.

2) To review, improve, update and implement administrative systems consulting with the Business Manager where necessary.

3) To have a flexible and adaptable approach to work, with the ability to keep to tight deadlines and to prioritise flexibly.

4) To maintain a detailed awareness and knowledge of Child and Adolescent services in order to answer queries from both internal and external enquiries.

5) To have a good working relationship and a detailed awareness of all Trust and Corporate Departments.

6) To act in a professional manner at all times, respecting the interests of children, young people and their families being seen by the professional staff and keeping any information on their treatment confidential


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