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Hood Group

Customer Service Advisor (Part-time)

Id Job: 316e314

🏢 On-site
💼 Hood Group
📍 Southend-on-Sea, England
🕒 1 day ago
💰 13800 – 15600 GBP ANNUAL

Job Description

We are a fast growing, reputable and innovative company with a successful hybrid working style in this digital age. Hood Group is a dynamic, forward thinking customer management business that provides outsourced customer services for well-known UK trusted brands.

We have fast-growth in our Customer Service Department working in partnership with one of the UK’s well-known, trusted and respected brands - John Lewis Partnership, Ticker Insurance and Virgin Money to name a few.

What will I do in the role?

What do I need?

What are the working hours?

Part-time - 24 hours per week - Monday, Thursday & Friday 9am - 5.30pm.

Why work for us?

To be part of a fantastic, supportive team with great progression opportunities, with access to the following benefits;

And there’s more benefits…….

We have a new, modern, airy office based right in the heart of Southend-on-Sea, just off the high street. This is a key part of our hybrid model, having a space where people can work together collaboratively and catch up in person. Whether that’s coming in for training, meetings, workshops or simply coming in to work! We offer home working for all staff, whether regularly or occasionally, allowing flexibility and a good work life balance around other commitments and family life.

We will provide your laptop and any other professional equipment required and you will also receive a working from home allowance.

We have a robust full time 4 weeks’ training programme that requires you to be in our offices and you must be able to travel to our Southend offices on a regular basis.

This role is working from our Southend office for the first 6 months of your employment.

We require you to have a fast & stable home fibre broadband -, with a (proven) minimum consistent speed of 20mbps download & 10mbps upload, available at all times.

The salary is pro-rata of £23,000-£26,000 per annum. There is also a working from home allowance and a performance award.

Job Types: Part-time, Permanent
Part-time hours: 24 per week

Salary: £13,800.00-£15,600.00 per year

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Education:

Experience:

Work Location: Hybrid remote in Southend-On-Sea

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