Job Description
Job description
Job Description
Job Title: Leisure Assistant
Salary: Above Minimum Wage.
Hours: 24 hours a week
Overall Job Purpose:
To work as part of a team in attending to the required duties as directed by management, to prepare the Empire complex and Pavilion, for use by the general public.
This will involve evening and weekend work on a split/shift rota basis
Principal Accountabilities / Key Tasks:
- Ensure all customers are complying with operating procedures and standards
- Raising to the attention of the centre manager any health and safety issues, and reporting defects and breakages of the building and equipment. Where necessary immediately stop the use of the particular equipment until the defect has been resolved.
- To undertake duties as requested by the Management, which will include duties such as cashier / café / cleaning / cinema operation and inspections of the play equipment. Also to carry out any other duties that may be required from time to time and to operate effectively as part of a team.
- Ensure the provision of excellent customer service with a responsibility to serve the public in the most courteous and efficient manner.
- Committed to undertaking all necessary training and development required for the role
- Qualifying by means of an up to date clear ‘’Enhanced and Barred List Check’’ from the Disclosure and Barring Service to work in what is a ’’regulated activity’’ due to the nature of the work involving children.
Position in the Organisation:
Reports to: Community Services Manager
Person Specification
The minimum educational requirements/professional or vocational qualifications for the post
Desirable
3 Day First Aid Certificate
Food safety certificate
Health & Safety at work certificate
- Key Competence Requirements
Job related knowledge Critical for effective performance
Essential
Ability to use computerized cash/booking systems
Ability to enter the play equipment on a regular basis to carry out the necessary inspections
Ability to communicate effectively with the general public
Ability to Work as part Of a Team
Good Customer Service Skills
Desirable
Willingness to learn new skills
Experience of working in leisure environment
Experience of working as a cashier / Handling Money
Experience of working with catering equipment
Ability to communicate effectively in Welsh and English
Customer Care / Welcome Host or equivalent experience
- Specific skills critical for effective performance
Desirable
Able to work unsociable hours and at weekends.
Personal values and characteristics which should be demonstrated in performing the duties of the post
Essential
Non-judgemental approach
Positive and pragmatic approach to work
Job demands which, if not met, could constrain effective performance in post
Essential
Must have a satisfactory Enhanced and Barred List Check from the Disclosure and Barring Service
Job Type: Permanent Contract.
Job Type: Part-time
Part-time hours: 24 per week
Salary: From £10.53 per hour
Schedule:
Ability to commute/relocate:
- Holyhead, Gwynedd: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail sales: 1 year (preferred)
- Retail Shop Assistants & Till Operators: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
Application deadline: 24/04/2023
Reference ID: Leisure Assistant 2022