Job Profile:
We are looking for a highly motivated Administration Assistant to join our Reeds Rains and Your Move Admin Centre based in Bexleyheath on a full time, permanent basis.
As one of the most trusted names in the UK and part of the LSL Property Services group, we are proud of our reputation as a professional estate agent. We are also a committed employer and pride ourselves in developing and supporting all our colleagues through professional leadership and career development opportunities.
As an Administrator working at Reeds Rains and Your Move you will receive:
Basic salary of up to £20,319pa
Office Hours – Monday – Friday 9.00am – 5.30pm with 1 in 5 Saturdays (Day off in lieu for any Saturday worked)
Professional training provided by our award-winning Learning and Development Team
Defined career path / progression opportunities
Numerous employee benefits which include a company pension scheme, various share buying and saving schemes along with several additional employee discounts
Role Purpose :
Provide an effective, efficient and professional administration service to the residential sales/purchases process, for the estate agency branches across the Your Move and Reeds Rains brands.
Achieve operational excellence in all aspects of the role, processes and procedures undertaken.
Support colleagues within the unit to manage tasks/escalations whilst adhering to the SLA Timescales on a daily basis.
Develop and maintain excellent staff relationships with colleagues, within the unit, also within the branches, to present a professional image at all times.
Adhere to managerial requests in a respectful manner.
Main accountabilities:
Ensure full compliance with relevant legislation as part of the listing process is followed, whilst adhering to Anti-Money Laundering HMRC guidelines and Consumer Protection Regulations, and remain aware of any changes to the regulations and company procedures.
Confirm that all listings meet company guidelines, making sure that all properties are of a high quality and representative of the brands values.
Ordering EPCs in a timely and professional manner.
Monitor daily tasks, to ensure files are compliant, and follow the processes in place.
Ensure the 48hr SLA is followed, and any outstanding tasks are dealt with accordingly.
To meet Audit targets that are set on a daily basis.
To complete an accurate data return, advising and reporting any AML failures.
Ensure knowledge is up to date, and any training completed within deadlines.
Due to the anticipated high volume of applications for this post we cannot, unfortunately, respond to them all. If you do not hear from us, therefore, please assume that your application had been unsuccessful on this occasion but be assured that we will keep your application on file should any similar roles be available in the future.
LSL Property Services are dedicated to protecting your data – our Recruitment Privacy Notice can be viewed at LSL Careers.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.