Job Description
We are building on the success of the Trust's Freedom to Speak Up Guardian service and have increased our FTSU resource.
We are seeking to recruit a full time Freedom to Speak Up Guardian to further support embedding the Speaking Up agenda.
The Freedom to Speak Up Guardian is a highly valued service in the Trust and is well supported by the Trust’s senior leaders and the Executive team.
CPFT was a Finalist in the Health Service Journal Freedom to Speak Up Organisation of the Year Award 2020.
Working with an experienced Lead Freedom to Speak Up Guardian and a network of FTSU Ambassadors, you will use your excellent skills to help further embed an open and transparent Trust culture.
The Freedom to Speak Up Guardian will provide confidential and impartial support and advice to colleagues who need to speak up or raise concerns, ensuring FTSU policies, procedures and best practice are followed.
We are looking for someone with excellent communication and influencing skills, the ability to engage with colleagues throughout the organisation and help makeSpeaking Up,Listening UpandFollowing Upbusiness as usual.
You must have the credibility to gain the trust of all staff and the Board and have tenacity to constructively challenge any barriers from colleagues and systems that may come up.
If you enjoy a varied workload and want to make a difference to employee experience, organisational culture, and patient care, we would love to hear from you!!
Working with the Lead Freedom to Speak Up Guardian, you will play a pivotal role in developing and promoting an open, transparent and psychologically safe speaking up culture across the Trust.
You will be a main point of contact for staff who want to speak up. You will act in a genuinely independent and impartial capacity, listening to, advising and supporting staff to find the most appropriate route for resolution where this is needed.
The Freedom to Speak up Guardian will help to:
- Protect patient safety and the quality of care
- Improve the experience of workers
- Promote learning and improvement
By ensuring that:
- Workers are supported in Speaking Up
- Barriers to Speaking Up are addressed
- A positive culture of Speaking Up is fostered
- Issues raised are used as opportunities for learning and improvement
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.
Please refer to the attached job description and person specification for full details of responsibilities
1. Workers throughout the organisation have the capability, knowledge, and skills they need to speak up themselves and to support others to speak up:
- Work independently, impartially, and objectively across the Trust to raise awareness of the Freedom to Speak Up service and to promote examples of best practice.
- To promote Freedom to Speak Up in different forums such as Trust inductions.
- To deliver awareness raising and training sessions in different forums.
- To support the network of Freedom to Speak Up Ambassadors to meet local needs ensuring there is suitable reach across the organisation.
2. Speaking Up policies, processes and procedures are effective and constantly improved:
- Ensure the FTSU policy are readily available.
- Feedback on FTSU policy and processes is regularly sought to ensure that they are continuously improved
3. All workers know the about speaking up
- Ensure Speaking Up is for everyone and staff, particularly for colleagues with protected characterises and to ensure people are not disadvantaged after speaking up.
- To promote Speaking Up through the different routes and media.
Lead Freedom to Speak Up Guardian
Freedom to Speak Up Guardian
Non-Executive Lead For FTSU
Chief Executive Officer Executive Lead For FTSU
- Actions are taken to ensure Freedom to Speak Up messages reach groups that may face barriers to speaking up.
4. Individuals are supported when they speak up
- Provide effective and compassionate support and guidance on raising concerns to members of staff and workers and agree/take appropriate action, respecting confidentiality as appropriate.
- Individuals who have spoken up are thanked.
- Individuals are given regular feedback on progress of their case.
- Reports of experience of detriment following a member of staff speaking up are responded to promptly.
- To seek alternative routes to progress cases that may otherwise present the Freedom to Speak Up Guardian with a conflict.
5. Information governance and FTSU record keeping
- To record all FTSU case information confidentially and accurately and in a timely basis in accordance with local procedures and national guidance.
- To comply with and respond to relevant Freedom to Information requests.
6. Barriers to speaking up are identified and addressed
- Ensure any barriers to speaking up are identified and appropriate actions taken with colleagues to remove those barriers.
7. Learning and improvements
- Ensure learning and improvements following staff speaking up are captured and shared across the Trust.
- Participate in Trust working groups as required.
- Support the Lead Freedom to Speak Up Guardian identify and implement actions to continuously improve the service provided.
- Participate in the Eastern Regional Network meetings and other forums e.g., community of practice to ensure continuous sharing and learning.
8. Freedom to speak up is consistent with national requirements:
- To follow guidance issued by the National Guardian’s Office.
- To respond to information requests from the National Guardian’s Office e.g., quarterly data returns.
