Job Description
Hey you! Yeah you! Stop what you're doing and read this advert, otherwise you'll miss something so amazing, you'll never forgive yourself and will forever refer to yourself as a flip-flop.
We are an award-winning, high fiving, people loving, training leading, independent wine bar and kitchen.
If you love wine, and want a career in the industry, or if you love talking to people and want to learn about wine - there is no better place to start than at Vagabond Wines!
We offer 100+ delicious wines by the glass, available to sample and explore via our bespoke wine dispensers, a seasonal sharing menu and our very own, very cool, urban winery in Battersea Power Station where we make amazing English wines.
At the heart of our stores are of course people who through their vibrancy & energy bring our wines to life. If you just know you like wine but don’t have the formal training, don’t worry; we have some amazing training opportunities! If you're looking for a role where you can chew the fat with guests, be surrounded by wine good food and legendary people, this is the job for you!
What we can offer you:
- £950 to spend on your mental and physical wellbeing every year
- A benefits package like no other, including half price cinema tickets, discounted holidays, shopping and gym memberships
- Training and development within a structured career path, with 100's of online and classroom lead courses
- Amazing discounts on our wines and beer
- Employee assistance programme including 8 face to face counselling sessions a year
- Flexible working hours
- Opportunity to grow and progress your career
Our guests overall experience is in your hands and as such we are looking for a unique individual who is:
- Passionate about delivering world class service and loves interacting with our guests
- Passionate about people
- Well presented and trustworthy
- Able to deliver an earth shattering high five
- Able to sell a thing to a person who already has an abundance of said things thus not needing the thing they just bought
You will need to be highly social, upbeat and friendly and above all, a total ledge.
The Role:
A few but not all of the exciting tasks involved in being a Sales & Events Manager…
- Responding in an effective and timely manner to all sales enquiries (calls/emails/system enquiries) across multiple sites
- Effective system management - ensure the system is up to date and all relevant information is noted, in order to produce accurate function sheets
- Carry out client show rounds/venue viewings
- End-to-end ownership of event sales and planning, including quoting, invoicing etc. with overall account responsibility
- Conduct post-event follow-up with the client with the aim of securing repeat business
- Maximising sales opportunities and upselling food/drink/extras to clients
- Working towards pre-set targets
- Monitor and report on market and competitor activities and pricing
- Motivate and steer the team to achieve and exceed targets
- Produce weekly sales reports
- Growing/expanding our corporate client base through pro-active activities
- Working with third party agencies to increase number of incoming enquiries
- Working closely with site managers to understand their venues and support bookings and events
- Play a part in onboarding and training of new and existing team members
- Above all else, you will constantly exceed customer expectations by delivering fantastic customer service
If you are interested in being part of the team, please get in touch today!
2019 IWC Wine Awards - I’m Innovator of the Year
UK’s 50 Best Indies 2018, Harpers - Winner
2018 Decanter Retailer Awards - Innovator of the Year, Winner
Small Chain of the Year Finalist 2018, Drinks Retailing Awards - Finalist
UK’s 50 Best Indies 2017, Harpers - Top 3
Job Types: Full-time, Permanent
Salary: £35,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Day shift
- Holidays
- Monday to Friday
Supplemental pay types:
Application question(s):
- What is your favourite wine to drink and why?
- How many Shetland ponies could you fight at once, and win?
Experience:
- Hospitality: 3 years (required)
- Collins: 1 year (preferred)
- Sales Management: 2 years (required)
Work Location: One location
Reference ID: S&EE