Job Description
Employee Relations Business Partner
We are seeking an Employee Relations Business Partner to join JP Morgan in London on an initial 12 months contract. We are seeking someone at HR Advisor level who has hands-on Employee Relations experience.
The Global Employee Engagement, Culture & Conduct (EECC) organization within HR focuses on enhancing the employee experience and developing best in class people practices firm wide. The team helps to set and implement a global vision, strategy and operating model to better understand and respond to employee needs and concerns; as well deliver exceptional employee experience. This includes partnership with the business, function, and HR leaders on an in-depth review of feedback, culture & conduct and employee experience aspects of regulatory-related deliverables. Overall, this organization spans the traditional HR lifecycle, employee engagement and broader listening strategy.
As an Employee Relations Partner, your responsibilities will include:
- Managing Code of Conduct HR led investigations from planning the investigation, through interviews and review of forensic information to completing detailed and balanced investigation summaries
- Dispositioning Code of Conduct led investigations, HR performance matters, and general disputes and appeals in alignment with the Know Your Employee (KYE) protocol and regulatory requirements.
- Where required partner with Independent Hearing Managers to complete grievance investigations and disciplinary processes (UK).
- Ensuring the right balance of risk mitigation, engagement and fairness is delivered.
- Proactively provide guidance to employees, managers, HR and other key stakeholders on the review and dispositioning of matters
- Partner globally to understand regional differences and requirements. Strive for global consistency but execute locally where necessary particularly as it relates to cross border situations
- Demonstrate a change management mindset through identification of opportunities to enhance the employee experience through process improvement and refinement of services; offer potential solutions to drive greater stakeholder satisfaction. Actively engage in change to drive successful execution.
- Demonstrate expected behaviours, as well as, identify and escalate issues in a timely manner
- Deliver a trusted EECC brand known to employees and managers as a place where their voices are heard and acted on accordingly
- Deliver a first class experience to all stakeholders and control partners through effective collaboration and communication
Qualifications:
- Experience and demonstrated success in managing HR/ER matters in an effective and efficient manner
- General knowledge of UK/EMEA employment laws and regulations
- Possesses an understanding of financial and HR related industry trends and applies them in decision making, where appropriate
- Possesses a risk and control mindset; follows published protocols around conducting investigations and tracking activities related to carrying out key responsibilities. Applies a consistent and appropriate level of review when decisioning cases and providing guidance. Escalates appropriately
- Applies technical knowledge and business acumen to fact pattern and determines appropriate solution. Ability to work in a global, matrixed, and complex business
- Strong analytical/fact based decision-making skills combined with the ability to think innovatively. Examines root cause and provides recommendations to management to mitigate repeated issues
- Strong organizational/time management skills. Excellent verbal and written communication skills
- Team-oriented and collaborative approach required
- Demonstrates superior judgment to identify and mitigate potential risks impacting the firm
- Results-oriented; takes ownership of and drives clients and stakeholders towards an appropriate resolution of issues
- Ability to make sound decisions under significant pressure and tight timeframe
- Ability to multi-task in a fast paced environment; adjust readily to multiple demands, shifting priorities, and rapid change with composure
- Recognizes the need for evolution of process and procedures to drive greater employee and stakeholder satisfaction
*Please note that this role will be working on a hybrid model of 3 days in the office and 2 days work from home. When working from home you'll require your own PC/Laptop as they're not provided*
Job Types: Full-time, Temporary contract
Contract length: 12 months
Salary: £300.00-£500.00 per day
Schedule:
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- Employee relations: 6 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in London
Reference ID: 294544/NJ