Job Description
Amadeus, multi award winning caterers, are a division of the NEC Group delivering catering for events at venues across Birmingham and beyond including Stratford Racecourse, Coventry Cathedral, Library of Birmingham, and Birmingham Town Hall.
We have a fantastic opportunity available to join the Events by Amadeus team as a Junior Event Manager.
As a Junior Event Manager you will be key to the day to day operations at various venues throughout the West Midlands, and when non-operational, office based supporting in the planning and logistics of upcoming events.
Reporting to the Event Manager, your main duties will be to offer support to the existing team, including taking the lead on the planning and delivery of events up to 150 covers. You will be expected to deliver minimum event service levels, exceed client expectations, control event costs, all whilst demonstrating exceptional customer focus and delivering the customer experience.
Teamwork and a positive can-do attitude whilst having a flexible approach to work in a 7 day week operation is essential. Our operational venues can change daily so the ability to travel, forward planning and flexibility is essential.
Your main duties will be to:
- Motivate and lead a team in the catering delivery for events up to 150 guests
- Support the associated team in the delivery of events.
- Ability to deliver different types of catering services: corporate and banqueting, conference, weddings, public and restaurant service, drink receptions and bars
- Liaise with clients and venues reference their event requirements.
- Manage the catering requirements for events through client function sheets, placing equipment orders, booking staff, and organising logistics.
- Identify areas of improvement for event and venue operational delivery.
- Ability to operate events to the required Amadeus standards of compliance, service levels and presentation.
- Work across NEC Venues supporting the in house operational teams when Events by Amadeus are out of season.
Qualifications and Experience:
- Minimum 2 years experience in Hospitality Events industry or a similar environment
- Must have a full UK driving License
- Can do attitude with high energy
- Customer focused to deliver excellent service
- Strong communication skills
- Must be dependable, reliable, and self-motivated
What we offer:
- Competitive salary
- 25 days annual leave rising to 26 after one year plus all UK bank holidays, pro rata
- Free Onsite parking
- Free lunch when office based
- Potential home working options for part of the week, role dependent
- Pension matching up to 7 percent and
- We will provide you with a Life Assurance cover if you are actively contributing to the NEC group personal pension plan and have joined at the first opportunity or within 12 months of becoming first eligible
- Private Medical Insurance funded by the company
- Great Learning and Development
- Employee Assistance Programme
- Dental, Cash Health and Holiday Buy flexible option
- Exclusive Discounts and many more great benefits
The NEC Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. NEC Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, you will find a home within the NEC Group.
Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.
Please do not delay in submitting your application for this role. With some roles that are urgent or receiving high volume of applicants, we may interview and conclude the process prior to the closing date of the advertisement.
Job Type: Full-time
Salary: £25,291.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Experience:
- Event Management: 1 year (preferred)
Work Location: One location
Reference ID: External Events Campaign