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Phlebotomist

Job Description

• Are you looking for a new challenge?
• Do you have phlebotomy experience?
• Are you looking for part-time work?
• This is a rotational post throughout Medway.

• This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you’ll even have the opportunity to become an MCH shareholder.
• We encourage staff to get involved in exploring new ways of working and service development.
• You’ll be able to develop your skills in a friendly and supportive team.

• Informal visits can be arranged on request.
• We will always appoint the best person for the job, but applications are particularly welcome from candidates from BAME groups which are underrepresented in our service.
• We will offer you the choice of two pension schemes; the NHS Pension scheme and our Scottish Widows group personal pension.
• Would you like to work flexibly? In the NHS, we are reminded every day of how importantwork life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement”

• To be able to use various methods of communications namely verbal, non-verbal and IT competently.
• To communicate in a skilled and effective manner with patients, carers and colleagues
• To have excellent team working skills and to be able to work in partnership with other healthcare professionals
• To be able to demonstrate empathy, sensitivity and good interpersonal skills
• To be able to communicate effectively with patients who may have communication difficulties namely, speech impairments, deaf, blind and patients who do not have English as their first language.
• To be flexible, reliable and organised
• To communicate effectively with external agencies

• Educated to NVQ level 2 or equivalent
• Successful completion of in-house training including practical training
• Good clerical and organisational skills
• Good IT skills

• Make judgement involving facts / situations sometimes requiring analysis of information
• Provide workload and make appropriate level decisions such as when to escalate and ensure this is done in a timely manner. E.g. queries from patients and carers.

• Organise and prioritise preparation, running and closure of clinics.
• Work flexibly to maintain cover within the service / organisation.
• Maintain effective systems to ensure the service operates efficiently.

• Able to perform venous blood sampling collection to organisational and health and safety standards.
• Good hand/ eye coordination and manual dexterity for performing physical tests on patients
• Standard keyboard skills
• Use standard office equipment e.g. fax, photocopier

• Provide clinical advice within scope of practice and information to patients, carers, relatives or staff face to face, over the telephone or by other means.
• Consistently treat others with courtesy and respect

• Manage stock / office stationery
• Maybe required to issue / take responsibility for equipment used by self and others.

• Act as a buddy demonstrating own are of work to new or less experienced employees such as apprentices or volunteers.
• Willingness and ability to provide peer supervision, observation and support

• Accurately enter data / process information utilising appropriate IT systems
• Transcribing / copy typing information provided by others
• Management of information either electronic or paper based

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