Job Description
As a wholly-owned subsidiary of one of the largest NHS Foundation Trusts in the UK, East Kent Hospitals University NHS Foundation Trust, 2gether Support Solutions prides itself on the delivery of high-quality Facilities, Property and Estates, Procurement, Equipment Management and Professional services.
We put customer service and quality at the heart of everything we do across all of our areas of expertise, from Cleaning and Catering to Mechanical and Electrical Engineering.
Our Associate Electrical Medical Equipment Technicians play a vital part in the Equipment Management team, helping to maintain medical equipment and supporting the equipment management services for our vast and busy hospitals.
Providing ample opportunities to learn and develop a range of technical and engineering skills and knowledge, this role will also allow the successful applicant the chance to develop a rewarding career in a diverse and interesting field.
This role is an ideal position for any applicants with a mechanical or electrical engineering background, who are looking to apply their experience in a medical setting.
The team is required to work to a high standard of safety and accountability, in line with: the departmental quality management system (QMS), the policy for the management of medical devices, MHRA guidance, Care Quality Commission regulations and 2gether employment policies.
You will liaise and work closely with healthcare professionals, manufacturers’ representatives, engineers, and technical staff to provide applications advice, device evaluation, acceptance testing, commissioning, troubleshooting, calibration and maintenance of a diverse range of diagnostic, therapeutic and point of care testing equipment, ensuring it functions correctly, is within calibration limits, and safe for patient and staff use.
Key responsibilities will include:
- Provide a clinical technical service for the application, calibration, quality control and troubleshooting of a specific range of diagnostic, therapeutic and point of care testing equipment as agreed in the annual Individual Performance Review.
- Use technical and clinical experience to identify potentially hazardous symptoms and faults when in clinical areas or in talking to clinical staff.
- Liaise with clinical staff in order to undertake preventative maintenance and rectify problems, minimising impact on patient treatment lists.
- Liaise with patients in hospital and in their home, communicating technical information, advice and arrangements for the maintenance and repair of their equipment.
- Carry out daily maintenance and repairs of medical devices, as directed by the EME Site lead, according to agreed service standards and work instructions.
- Organise, prioritise and control work using own initiative, without managerial input and when carrying out work in patients’ homes.
- Perform a range of inspection, maintenance and testing on a variety of medical equipment throughout East Kent and beyond; including commissioning, acceptance testing, calibration, safety tests and performance checks to manufacturer’s specifications. Reporting adverse fault conditions to supervisor.
- Ensure that work records and all other documentation is accurate and consistently completed in a timely manner. Documents will be scrutinised, scanned, and must accurately be attached to various electronic databases
- Work within the requirements of the departmental quality management system.
The successful candidate will have an engineering background, and possess the following skills:
- Computer literate, especially in the use of Excel
- Excellent customer service and communication skills
- Strong problem solving skills
- Ability to build working relationships and good prioritisation and time management skills
Prior experience or knowledge of the clinical application, operation and maintenance of a range of medical devices is desirable, but not essential.
Job Type: Full-time
Salary: £22,412.00 per year
Benefits:
- Additional leave
- Childcare
- Company pension
- Cycle to work scheme
- On-site parking
- Referral programme
- Sick pay
- Store discount
Schedule:
Work Location: In person