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The role of a Product Consultant is to implement and support of our solutions from pre-sales through to go live and beyond to ensure our clients are making the best use of the functionality available to maximise efficiencies. Time will be a mix of remote and office based working, split between our offices (Sheffield, London, or Dunstable), home working and client sites (based throughout the UK).

A key responsibility of the Product Consultant is to understand the clients’ current and target business processes, then help to refine their requirements and deliver the solution proposition. This will cover a wide range of assignments, including:

• Subject Matter Expert in Sopra Banking Software product set, recommending product or business solutions within your discipline

• Understand the needs of the client and proactively offer assistance within the scope of the projects, defining and documenting configuration requirements and associated technical solutions

• Implement software configuration in line with client requirements, working with senior colleagues, product managers and development teams to deliver solutions and highlight functionality gaps

• Consult on underlying data model, with the ability to carry out field mapping activities in relation to external integrations and APIs

• Follow defined consultancy methodology ensuring consistency and traceability of approach

• Knowledge transfer to both customers and colleagues in order to share product information and best practice

Desired candidate profile

We are interested in hearing from you if you have a good proportion of the following attributes:

• Experience working within a software solutions provider or, in software implementation/upgrade projects, ideally within the Financial Services sector

• Good working knowledge of mortgage and savings operations within the UK (origination and servicing), including regulation and best industry business practice

• Experience of working on large scale data and systems migration projects

• Confidence in a client facing role, including workshop facilitation and undertaking customer demonstrations

• Good working knowledge of relational databases, including SQL (Oracle an advantage)

• An understanding of APIs, Web services and Cloud technologies

• A willingness to learn new skills and keep abreast of advances within the mortgages and savings domain

• Ability to deal with complex problems and suggest innovative solutions

• Strong verbal and written communication skills

• Self-motivated and able to manage own workload and priorities

• Ability to work independently and as part of a team

At Sopra Banking Software, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences, we value diversity at our company and do not discriminate on the basis of race, ethnicity, religion, gender, sexual orientation, age or disability status. All personal information will be treated as confidential according to the Employment Equality act.

As part of our hiring process new employees will be required to pass a confidential consumer credit check and DBS check. This is a straight forward credit check for CCJ’s, bankruptcy and a criminal record check, however if you wish to know more about what is or is not acceptable please ask our recruitment team.