Job Description
- Collect and deliver customer and stock vehicles in a professional and safe manner, and provide an explanation of the controls and any work that has been carried out on their vehicle where applicable.
- Valet customer and Company vehicles in line with Company and Brand standards ensuring the highest level of customer experience.
- Ensure the highest standard of courtesy and integrity when interacting with customers and members of the public, putting yourself in the customers’ shoes in order to deliver the highest level of customer experience.
- Organise and carry out customer transport options.
- Ensure the highest standard of care and presentation of all vehicles displayed, sold and serviced.
- Work effectively with other Service Department members in order to ensure that customers vehicles are collected and returned to them in a timely manner and in great condition.
- Valet vehicles as and when needed, before delivering them to a customer
- To deliver and collect vehicles to and from home or business addresses. On collection of the vehicle checking for damage and reporting damage to customers in the appropriate way
- Review deliveries and collections throughout the day
- General site presentation and maintenance in line with Company and Brand standards.
- Ensure a clean and safe working environment.
The right person will have the following attributes
- Excellent attention to detail.
- A customer centric approach, always striving to deliver service above customer expectations.
- A flexible and dynamic approach with the ability to adapt to changing priorities.
- Strong team player with good interpersonal skills.
- Treat your accountabilities and responsibilities as personal commitments.
- Smart personal appearance.
- A driving license free from excessive penalties.
Job Types: Full-time, Permanent
Salary: Up to £10.42 per hour
Benefits:
- Company pension
- Employee discount
- Referral programme
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (required)
Experience:
- Valeting: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: DW03-2023