Job Description
Job Brief
We are looking for an experienced Logistics/Transport Co-ordinator to join our team to help grow our small business. We expect significant growth over the next couple of years with a Managerial Role to be opening up once a solid operations team is in place. Our Company are dedicated to looking after the health & wellbeing of our staff.
Responsibilities
- UK Mainland & European route planning & scheduling
- Ensuring efficiency and cost-effective planning
- Taking Customer bookings via email, telephone & online systems
- Manage Customer delivery queries via email and telephone
- Daily booking and management of orders going out via third parties
- Inputting each job onto the systems and allocating drivers
- Progressing the job at each stage on online system
- Assist drivers with issues locating drop of points etc if needed
- Using the vehicle trackers to assist with updates to Customer
- Manage driver expectations of any overnight/overtime jobs
- Cover other staff jobs during holiday leave when needed
Requirements
- Minimum of 1 year working in logistics/transport co-ordination
- Knowledge of UK postcodes/areas
- Favourable if experienced in international shipments by road
- Excellent written and verbal English communication
- Methodical and must pay attention to detail
- Team player able to work with others to achieve targets and offer exceptional customer service
- Good time management, planning and organisational skills
- Self-motivated, driven and able to review own performance to improve
- Professional and confident telephone manner
- Good I.T skills including Microsoft Office, Excel and Word
- Able to navigate online systems with ease
- Resilience and able to thrive in fast-paced environment
Benefits
- Bonus Scheme
- Hybrid working
- Long service leave
Salary
From £23,500 to £27,000 per year (experience dependant)
Job Types: Full-time, Permanent
Salary: £23,500.00-£27,000.00 per year
Benefits:
- Casual dress
- Company pension
- On-site parking
Schedule:
Supplemental pay types:
- Bonus scheme
- Quarterly bonus
Ability to commute/relocate:
- Sutton Coldfield: reliably commute or plan to relocate before starting work (required)
Experience:
- Logistics: 1 year (required)
Work Location: Hybrid remote in Sutton Coldfield
Application deadline: 30/06/2023
Expected start date: 01/08/2023