Job Description
Coffee Shop Manager - Ballyhackamore, Belfast.
We have a great opportunity for someone who is looking to develop their skills in a management role. We want someone that is enthusiastic, highly motivated, customer-focused and loves to lead a team!
If you feel that you have all the qualities above and have previous management experience and/or hospitality qualification, we'd love to hear from you!
Key Tasks
As a senior manager, the Coffee Shop Manager will be ultimately responsible for the control of resources to ensure the efficient running of the coffee shop by leading, directing, developing and motivating the team to achieve consistently high standards of customer service and to ensure all administration procedures are correctly carried out.
Manage and lead a team of staff to ensure:
- Outstanding customer service
- Exceptional gelato and coffee quality
- Increased sales in gelato, food and drink
- Excellent hygiene standards
- Excellent health and safety standards
- Return trade/customer loyalty
Manage the coffee shop's operations:
- Using sales’ data to forecast, adjust and improve product sales
- Manage staff rotas across all sites
- Hiring and training of new & seasonal staff
- Manage all orders and stock
- Cash management
- Site-based marketing
- Overall site and staff management
The above is not an exhaustive list of duties but a guideline of high-level activities. We ask for a flexible approach and an ability to work nights, days, weekends and bank holidays is essential.
Reporting
As coffee shop manager this job reports to the and Directors of AL Gelato.
The job has all the shop staff reporting to you and is based out of our Upper Newtownards Road store.
Job Type: Full-time
Salary: £22,500.00-£27,500.00 per year
Benefits:
- Casual dress
- Company events
- Cycle to work scheme
- Discounted or free food
- Life insurance
- Private medical insurance
- Referral programme
- Wellness programme
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Quarterly bonus
- Tips
Ability to commute/relocate:
- belfast: reliably commute or plan to relocate before starting work (required)
Experience:
- First-Line Managers: 2 years (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: One location
Expected start date: 13/02/2023