The Professional Services team collaborates with clients to enhance their Scientist.com marketplace with procurement and compliance driven workflows. We also support internal teams with their project initiatives and any Scientist.com platform related questions.The ideal candidate for this position is interested in computers and technology, enjoys helping others and is detail oriented and a resourceful problem solver.
What you'll be doing...
- Troubleshoot and assist internal users primarily based in the East Coast USA and Europe regarding the Scientist.com platform and computer hardware/software
- Translate business requirements to technical specifications and review change requests
- Complete capstone project to simplify and standardize configurations
Skills you need...
- This is an entry-level position, all work experience is welcome; high school diploma/GED minimum
- You care genuinely about support, solving problems, and about the role it plays in making a customer-centric business successful
- Accuracy, dependability and ability to work in a fast-paced environment and handle multiple problems simultaneously
- Technologically savvy with an eagerness to learn new technology and practice
- Solid writing, editing, and communications skills
- Fluent in written and spoken English
Nice to haves...
- University degree in a STEM field (or equivalent work experience)
- Business/Systems Analyst Experience
- Experience with HTML/Javascript and Salesforce
Details...
- This is a remote position; the ideal candidate will live in the UK (United Kingdom)
- £14 per hour; 20-30 hours per week
- 3-4 month internship with the possibility of continuing on as a part-time employee
Scientist.com Hiring Philosophy
Scientist.com is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!
Company Overview
Scientist.com is the world’s largest marketplace for medical research. We help pharmaceutical scientists discover life-saving medicines in less time and at lower cost. Our mission is to make it possible to cure all human disease by 2050.
By connecting scientists and enabling them to exchange ideas and transact seamlessly online, Scientist.com is speeding up and reducing the cost of medical research. We were founded in 2007, launched our first research outsourcing marketplace in 2008 and built our first enterprise marketplace for Pfizer in 2009. Today, we operate enterprise marketplaces for 20 of the world’s top 30 pharmaceutical companies, 80 biotechnology companies and the US National Institutes of Health (NIH).
Named as Inc. Magazines Best Workplaces 2018 & 2019 and 9th Fastest Growing Company in the U.S. 2018, we are seeking talented, creative, and hard-working individuals who want to transform how research is done and help speed the discovery of new cures in oncology, neuroscience, cardiovascular, and thousands of other common and rare diseases.