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Connect Distribution Services Limited

International Contact Centre Agent

Id Job: 316a7a4

🏢 On-site
💼 Connect Distribution Services Limited
📍 Birmingham, England
🕒 2 days ago
💰 20800 – 22360 GBP ANNUAL

Job Description

Join a company with a great company culture with the following:

Job Type: Full-time*
Working Hours:* Hybrid working and flexibility with working times between:
08:00 – 18:00 Monday – Friday
Weekends are on a rota basis.
09:00 – 16:00 – Saturday and 11:00 – 15:00 Sunday
Office location - Pinewood Business Park - Birmingham, B37 7GH
The International Contact Centre Agent (ICCA) will deliver best in class customer services and get written/verbal interactions right first time, every time. They are responsible for meeting and exceeding their KPIS and collaborating with their line manager to reach their full potential, to achieve individual and departmental goals.
About Us
Here at CDSL, our aim is to be the first choice for home appliance after sales service, spare parts and accessories.
With over fifty years of experience, we are the largest independent home appliance and spare parts distribution organisation within the UK working with a number of household brands including Whirlpool, Hotpoint, Hoover and Bosch to name a few!
We have an exciting opportunity for a Customer Service Advisor to join our ever expanding business. International Contact Centre Agent, the role will involve:

As Customer Service Advisor, It’s important you have:

We would be really excited if you have:

Job Type: Full-time

Salary: £20,800.00-£22,360.00 per year

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