A Improvement Advisor

Job ID:

316a7a4

Location:

London, England

Published:

2 days ago

Salary 55903 - 61996 GBP ANNUAL

Company

Barnet and Chase Farm Hospitals

Website

www.nhs.uk

Headquarters

London, United Kingdom

CEO

Amanda Pritchard

Revenue

$5 to $25 million (USD)

Type

Government

Sector

Insurance

Founded

1946

Job Description

Main duties of the job

The post-holder will work across the whole Royal Free Business Unit and with staff at all levels. The ability to develop effective working relationships quickly will be key.

The successful candidate is required to be able demonstrate the Trust values, the responsibilities of the job description and person specification. In particular you should have the following skills and experience:

Advising on quality improvement projects with good knowledge of the science of improvement
Fantastic communication skills
Project management and change management skills, combined with creativity and flexibility
Credible both at the front-line and with senior leadership
Values driven, focused on what matters most to staff, patients and populations
Be a kind person who believes in collaboration.

If you believe you meet our criteria and would like to join the Royal Free at this time, we would be delighted to receive your application.

Working for our organisation

The QI team works across all 3 main sites. We are a dynamic and innovative team, who constantly collaborating together and meet weekly to support and learn from each other.

The Royal Free Hospital site has an ambition that all staff and patients feel included, safe and supported and much of our work in centres a round these priorities.

Working for your organisation:

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Detailed job description and main responsibilities

JOB SUMMARY:

The Royal Free London NHS Foundation Trust approved the quality strategy in 2015. The aim of this strategy is to apply improvement science to build a culture of continuous improvement which improves patient safety, patient experience and staff experience.

The improvement advisor (IA) is a member if the central quality improvement (QI) team and provides leadership and operational management for aspects of the QI programme at Royal Free Site. The potholder will work with the senior improvement advisor, director of quality and site executive leads identify priority workstreams. It will then be the role of the improvement advisor to provide support to these improvement projects and QI coaches. As a small team it is highly important that there is a strong emphasis on working flexibly in order to achieve priorities at the time.

This role will require a blend of science of improvement knowledge, project management skills and excellent stakeholder engagement skills to ensure the programme is considerate and additive to existing work taking place.

In addition to advising on priority improvement workstreams, our Improvement Advisors are key members of the quality improvement (QI) faculty. Each Improvement Advisor will contribute to developing and delivering training programmes as well as our wider learning system.

Key accountabilities:

Shape & lead on delivery of priority improvement projects.

Support the development of QI in line with the Trust’s plan, and in demonstrating the impact of improvement work

Supervise and mentor of quality improvement coaches

Champion, inspire and promote the development of a culture of continuous improvement

Provide leadership on complex and high profile improvement work

Provide expert advice on improvement methodologies including the use of data

Contribute to capability building in improvement science and developing learning systems through being a member of the improvement faculty

Identify and facilitate improvements appropriate for rolling out in other areas

Ensure patients are at the centre of QI work and play a pivotal role in improvement

Develop and maintain effective working relationships with a wide range of stakeholders, including senior stakeholders, across the group and external to the group.

Contribute to developing and implementing systems and processes for tracking organisation wide QI work

Contribute to the analyses, reporting and performance management of QI projects across the organisation

Improvement Advisor for QI projects of significant organisational priority at group level. Provide improvement teams with technical improvement knowledge and direction.

Key working relationships

Director of Quality

Clinical Standards and Innovation Committee
Group Executive Committee and Local Executive Committees
Hospital unit executive directors, including nominated Executive leads for Improvement in each operating unit
Divisional management teams, including operations managers, directors and matrons
Strategic QI external partner - IHI
Site based improvement advisors and central team improvement advisors
External stakeholders, including Improvement leads in local and other NHS trusts
Ward managers, departmental heads, clinicians, non-clinical staff
Patients and carers
Analytics team
CPG team
Governance, risk and complaints managers
Patient experience team
Service transformation team
Organisational Development Consultant for transformation & quality and Deputy Director of ODLD
Staff and leaders of all disciplines and all banding

MAIN DUTIES AND RESPONSIBILITIES

Royal Free World Class Values and Furthering the Trust’s Governing Objectives

The post holder will offer World Class Care to service users, staff, colleagues, clients and patients alike so that everyone at the Royal Free can feel:
Welcoming all of the time
Confident because we are clearly communicating
Respected and cared for
Reassured that they are always in safe hands
The post-holder is expected to promote a World Class Care culture and work in a way that is patient-centred, involves service users, responds positively to feedback from user groups and promotes teamwork across services.
The post-holder will take a leadership role in World Class Care within the hospital unit ensuring that staff maintain world class care standards through role modelling and accessing training.
The post holder is required at all times to promote the Royal Free London NHS Foundation Trust’s governing objectives and participate in achieving relevant aspects of the Five Year Plan: Excellent outcomes for patients; Excellent experience for our patients, staff and GPs; Excellent value; Full compliance; A strong organisation
The post-holder’s role in promoting and furthering these objectives will be commensurate with grade and designated responsibilities.

To act as an internal organisational expert on the use of data and measurement for improvement

To provide expert advice and where necessary, leadership, to staff at all levels in the organisation on using data and measurement for improvement (from Executive to front line services level).
To coach QI sponsors, QI coaches, clinical and service directors and other directorate staff on analysing and interpreting data for improvement. This will involve reviewing complex macro, meso and micro data sets and formulating and amending strategies where there may be more than one course of action.
To promote and support the publication of Trust QI work using data for improvement.
To teach on using data for improvement at a variety of forums in the

To support the development and deployment of the QI strategy, supporting the Executive team

To support the development of improvement priorities on annual basis for the Trust.
To support directorates integrating QI into their service delivery.
To engage with a wide range of internal and external stakeholders to shape the QI strategy.
This role may involve presenting highly sensitive or complex information to groups of staff where there may be barriers to

To manage and support projects, or groups of projects, that fall within the Trust’s portfolio of high priority QI activities

To provide high level improvement expertise, leadership and coaching as required to project teams, QI sponsors and any other stakeholders involved in high priority improvement work.
To assist senior management to design and embed a structure to allow high priority improvement projects to be supported and thrive within existing infrastructure.
To advise and design any specialist learning events that may be required to facilitate the progress of the QI projects.
To attend project team or any other meetings relevant to the delivery of the project’s aims.
To monitor progress of high priority projects and collaborate with relevant internal and external stakeholders to ensure progress in improvement work is maintained.
To collate and present information relating to the progress of these projects at numerous internal and external forums and meetings.
To help improvement project teams to promote and publish work being undertaken
To ensure that project plans are kept updated and regular reports provided to the work- stream group meetings and/or project leads.
To act as a key day-to-day communication link between frontline projects and the Royal Free QI team.
To assist publication of

To act as a member of the Trust’s internal faculty for teaching improvement science

To teach improvement science at a number of internal and external training events as required.
To co-produce teaching materials and agendas for training events.
To help support the rollout of QI skills building within the organisation.
To assist in the development of in-house training packages on Quality

To represent the Trust QI Programme at internal and external events

To coordinate, create and present material on the QI programme or any of its constituent parts at internal or external training events, conferences or awards as required.
To collaborate with local QI project team members as required to prepare and present any of this content.

Support the tracking the benefits realisation of quality improvement

Embed the process of registering, tracking and reporting of QI projects within the hospital units/divisions and into the hospital unit and trust’s governance mechanisms.
Embed the process by which divisional teams manage their QI resources
Work with senior improvement advisors and key stakeholders to understand the return on investment of priority projects

Ensure patients are at the centre of QI work and play a pivotal role in improvement

Work collaboratively with the patient experience team to ensure patient, carer, community engagement in improvement
Encourage and support staff to ensure patients are at the centre of QI work
Deliver training for patients and include patients in QI work where appropriate

Person specification

Royal Free World Class Values

Essential criteria

Demonstrable ability to meet the Trust Values

Education & professional Qualifications

Essential criteria

Educated to post-graduate degree level or equivalent
Management qualification or equivalent experience
Qualification in the science of improvement
Evidence of continuing professional development

Desirable criteria

Coaching qualification
Project management qualification or equivalent experience
Clinical registration
Qualification in facilitation, training or teaching

Experience

Essential criteria

Experience in the application of improvement science methodologies within a healthcare setting
Experience or leading and participating in change
Experience in the delivery of training, education or facilitation
Experience in multi-disciplinary group facilitation/training/ education
Experience in managing projects
Experience in mentoring/coaching in improvement methodologies
Experience in using data and measurement for improvement
Experience working with senior leaders

Desirable criteria

Experience in carrying out and writing up research

Covid-19 Vaccination

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK. Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.
If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system
If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

Please note:

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
Interview arrangements will be communicated via email so please check your email regularly following the closing date.

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