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PICTET

Client Relationship Officer - 12-month contract

Id Job: 316a7a4

🏢 On-site
💼 PICTET
📍 London, England
🕒 Today
💰

Job Description

Your team


Pictet Wealth Management combines more than 200 years of Swiss banking heritage with global investment expertise. The partner-owned financial services group provides a comprehensive offering for wealthy individuals and families, including discretionary and advisory investment solutions and family office services.


A position is open for a Client Relationship Officer in our London office.You will be supporting the UK team and be the point of entry for all operational requests from bankers or clients.

Your role


  • Responsible for day to day client relationship management and communication with clients to review client accounts, guidelines, restrictions and requirements in conjunction relationship managers.
  • Lead the end-to-end account opening process taking into consideration the local regulatory specificities that drive the documentation requirements. Account Maintenance.
  • Lead KYC information gathering and update documents in the systems as needed.
  • Organization of incoming and outgoing correspondence (telephone, fax, email, post) adhering to the confidentiality guidelines and the required procedures.
  • Process workflow requests in the systems (credit lines, etc.).
  • Close coordination with the zone’s Business Risk Manager and or/compliance to resolve any risk & compliance matters.
  • Process Credit requests. Managing the levels/ margin calls /renewals of the facilities and contacting clients if needed.
  • Receive and transmit orders: buy/sell trades (as per client instruction). Process payments and transfers. Perform cash management: FX transactions, etc.
  • Establish effective working relationships with other Pictet employees.
  • Help in the preparation of client visits and attending meetings when required.
  • Adhere to all existing policies and directives and support the implementation of new ones where needed.
  • Fully adheres to FCA rules and guidelines.

Your profile


  • Degree level education.
  • FCA competent, holding IAD or IMC qualification.
  • Must have experience in similar role within Private Banking/wealth management environment.
  • Possesses IT skills and knowledge of relevant software packages and on-line information systems.
  • Service orientated, outgoing and professional.
  • Understand client documentation and internal processes of a wealth manager.
  • Good knowledge of regulatory dimensions (UKRND, cross-border, R&C, FATCA, CRS, etc).
  • Reliable and resilient, with a strong sense of responsibility and an ability to multi-task and prioritize.
  • Solutions-oriented and proactive mindset.
  • Excellent communication and presentation skills, both written and oral.
  • Fluency in English, French would be an asset.

REF. CRO/MI/DEM

Note

We will not accept any CVs via agencies

Diversity & Inclusion


Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace.

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