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The Co-operative Bank

Financial Support Specialist

Id Job: 316a7a4

🏢 On-site
💼 The Co-operative Bank
📍 Manchester, England
🕒 Today
💰 21000 – 26000 GBP ANNUAL

Job Description

Financial Support Specialist

Start date: 13th March 2023

Location: Manchester City Centre – Hybrid working available after training

Salary Range : £21,000 - £26,000

Hours: 35, 37.5 and 40- hour contracts available, (Monday-Friday working rotational shift patterns between 8am-6pm plus 2 in 4 Saturdays)

Benefits: 27 days holiday rising to 30 days plus bank holidays and an excellent range of benefits and you will receive enhanced pay (up to £823 per year) for working on a weekend.

Job Description:

.You will play an incredibly important role in supporting our customers facing challenging financial situations. You will listen to, empathise and empower our customers by providing tailored solutions or by signposting them to external support.

You will be supporting customers who are currently in financial difficulty, speaking to customers who are expecting to struggle in the future or helping customers who are struggling financially and are particularly vulnerable.

Full training will be provided and you will gain the opportunity to join a friendly and supportive team with a dedicated Team Leader on hand. Experience in a similar role dealing with vulnerable customers/financial difficulties would be advantageous.

Key accountabilities:

Knowledge, skills and experience required:

Why join The Co-operative Bank:

2023 is an exciting time to join The Co-operative Bank as we continue our journey of growth. The original Ethical bank, formed in 1872, we are the only UK high street bank with a customer-led Ethical Policy; one of the main reasons our customers choose to bank with us.

What's on Offer?

If you require more information or this document in a different format, please contact our careers team.

Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. We welcome applications from talented individuals from all backgrounds and lifestyles who can work with us in maintaining a culture of belonging, where people are valued and respected. We are a Disability Confident Employer.

As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.

Job Types: Full-time, Permanent

Salary: £21,000.00-£26,000.00 per year

Benefits:

Schedule:

Work Location: Hybrid remote in Manchester, M4 4BE

Application deadline: 10/02/2023
Expected start date: 13/03/2023

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