Job Description
Job description
At ISS we are hiring a security officer for a corporate client in Watford.
The role:
As a security officer, you will protect the Firm's Site, staff, suppliers and visitors from theft, vandalism, violence and damage or other harm. This role will be reporting to the contract manager.
The shift pattern will vary from days and nights and will therefore require full flexibility.
Your main responsibilities will entail:
· Monitoring and supervision of the Firm's Sites during the hours specified within the agreed contract specifications.
· Controlling access to entrances and exits
· Dealing promptly and professionally with any emergencies, suspicious incidents, events or circumstances.
· Performing front-of-house duties. (standing for up to 2 hours at a time)
· Providing good customer service whilst anticipating the needs of the business and acting accordingly
· Performing Reception and telephone switchboard cover duties as required.
· Handling mail and courier deliveries and performing portering duties as required.
· Checking and verifying passes.
· Issuing temporary passes to the Firm’s Staff and suppliers as required.
· Issuing visitor and/ or supplier passes as necessary.
· Escorting visitors and/ or suppliers as necessary.
· Monitoring and responding to installed security systems.
· Maintaining a Daily Occurrence Book.
· Producing well written Incident Reports, statements and any other texts as instructed
· Giving directions and assisting the Firm’s Staff, suppliers, and visitors.
· Control of loading bays and deliveries, vehicles, and parking
· Locking and unlocking of the Firm’s Sites as necessary.
· Responding as necessary to computer based building monitoring systems that regulate on-site mechanical and electrical equipment.
· Complying with, and operating in accordance with, the Firm's Health & Safety and Emergency
· Supervising and administering the Firm’s confidential waste contract.
· Conducting regular out of hours physical building fabric inspections of the Firm’s Sites and reporting results.
· Controlling the Firm’s Site and furniture keys and accurately recording issuing and returns
· Responding appropriately to lift alarms and breakdowns.
Person specification:
Due to the nature of this role, we are looking for someone who is IT literate and has excellent written and verbal communication skills. We are looking for a confident, professional and friendly individual. Must be reliable and be able to think on their feet. We want someone committed to providing the best service, who is willing to go the extra mile.
Job Type: Full-time
Salary: £11.67 per hour
Schedule:
Ability to commute/relocate:
- WATFORD: reliably commute or plan to relocate before starting work (required)
Experience:
- front of house/ reception: 1 year (required)
Licence/Certification:
- SIA Security Guarding, Door Supervisor or CP Licence (required)
Shift availability:
- Day shift (required)
- Night shift (required)
Work Location: One location
Reference ID: E14HG KPMGWatford102022