
Customer Success Team Leader
Id Job: 316a794
Id Job: 316a794
Role: Customer Success Team Leader
Team: Business Development
Package: Pension, Unlimited leave, Flexible working
Location: Home based with monthly visits to London HQ
Salary: £35,000
About Corndel:
Corndel is a unique, multi award-winning UK management and technology training provider that focuses on delivering the highest quality programmes throughout an employee’s career. We partner with some of the UK’s largest and most exciting businesses to help drive organisational and personal performance through transformational learning.
Our vision is to shape a world where everyone is empowered to be their professional best. We are one of the fastest growing companies in the UK and provide a great platform for proactive and motivated individuals to take the next exciting step in their career. You will be joining an organisation with a fun, entrepreneurial and supportive environment, providing fulfilling work and an open, informal culture.
The role:
As our Customer Success Team Leader, you will lead the Customer Success team in supporting our account management team to ensure all learners and customers have a seamless and efficient onboarding experience.
This customer-focused role requires exceptional organisational skills, stakeholder management, excellent communication skills and the ability to adapt in a fast-paced environment. As the first point of contact for our onboarding learners you and your team will be required to provide timely and accurate responses to enquiries and follow processes.
Responsibilities include:
About You:
Experience and Skills:
Essential:
Desirable:
Why join Corndel?
As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer.
As Corndel is a Disability Confident Employer, we make sure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview. If you would like to be considered under this scheme, when submitting your application, please select the appropriate option to let us know that you have a disability. Please note this does not mean that all disabled people are entitled to an interview, in some recruitment situations such as peak times, we might need to limit the overall numbers of interviews we offer.
If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We’ll work with you to make sure any appropriate support is in place and make the application process a more positive experience.
Corndel is committed to safeguarding and safer recruitment practices, and will undertake pre-employment checks on the successful candidate, including Enhanced DBS Disclosure and a Barred List Check.
For more information contact esther.anthony@corndel.com
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