Job Description
Care Home Receptionist
Salary: £10 per hour
Hours: 28 hours per week (Working alternate weekends) 9am to 4pm
About the Role as Receptionist
At Morris Care, Oldbury Grange Nursing Home in Bridgnorth we are looking for a receptionist with a warm, friendly, sensitive and approachable nature with confidence in their abilities. The ideal candidate will be an excellent listener with strong written and verbal communication skills.
As Receptionist, you will provide a professional and friendly ‘meet and greet’ service within the Nursing Home. You will be driven by a real passion for providing excellent customer service.
You will ensure all visitors and callers are greeted in a timely manner with a real focus on putting the customer first at all times. You will also support the Home Manager with administrative activities which focus on providing excellent customer service throughout the Home.
Responsibilities of the Receptionist:
- Act as the 'champion' and 'face of the home' providing a professional meet & greet service to all visitors and callers ensuring they are treated in line with the Morris Care values at all times.
- Ensure the reception area and areas around the home are well maintained and welcoming.
- Collect and report all customer feedback to the Home Manager and offer recommendations for improvements.
- Provides timely updated to the Marketing department on all social activities to ensure these are included in brochures, newsletters and other marketing material to actively promote the Home and any associated events and activities.
- Build strong relationships with the Home Manager, staff, residents and their families to promote a positive environment in the Home.
Education, Skills and Experience of the Receptionist:
We are looking for someone with a naturally warm, friendly, sensitive and approachable nature with confidence in their abilities. The ideal candidate will be an excellent listener with strong written and verbal communication skills as well as being computer literate and able to use IT systems.
- Educated to GCSE level or higher
- Experienced in working in a reception capacity
- Experienced in working in a commercial mindset
- Able to maintain professional composure at all time
- Action orientated with a passion for working in an effective and timely manner
Benefits for the Receptionist
- Comprehensive induction programme
- Ongoing training and development, the opportunity to build a career
- Workplace pension
- Paid breaks
- Employee discount scheme
- Paid day off on your Birthday
- Free DBS
- Free Uniform
- Free on-site parking
- ‘Refer a Friend’ payments of up to £500
- Mentorship bonus scheme
- Complimentary toast, tea and coffee if you miss breakfast before your shift
If you want to make a real difference to people's lives and feel you could bring a kind, caring personality to our team then please do not hesitate to contact us
Job Types: Part-time, Permanent
Part-time hours: 28 per week
Salary: £10.00 per hour
Benefits:
- Employee discount
- On-site parking
- Referral programme
- Store discount
Schedule:
- Day shift
- Holidays
- Weekend availability
Application question(s):
- Where did you hear about this position?
Work authorisation:
- United Kingdom (required)
Work Location: One location
Reference ID: RH - OG