Who are we?
At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.
We are now looking for a Project Management to join our team in Bedford, UK.
What will you do in our team?
- Review and understand requirements and details of each project in order to create and deliver project work plans, revising as appropriate to meet changing needs and requirements;
- Manage day-to-day operational aspects and lead the planning and implementation of Service projects from order acceptance through to completion and handover;
- Provide project co-ordination externally between client / consultant, sub-contractors and suppliers and internally between other ENP departments including Service Sales, Finance, Service Sales Admin and Service Operations.
- Provide forecasting and project status updates to NRM via weekly/monthly reports;
- Work closely with the Service Operations Department to co-ordinate engineering resource ensuring all site works are performed efficiently and with costs only incurred that can be charged to the project;
- Provide single point of contact for the customer with particular responsibility for attendance at site meetings, preparation of method statements, risk assessments, project schedules and drawings etc as necessary.
What will make you successful?
Incident Management
- To manage major incidents in line with the ENP management process, ensuring for any incident/events an ID/ticket is opened, escalated, updated, and closed accordingly in a timely manner. Ensure appropriate escalation procedures are followed as required;
- To adhere to & utilise an industry recognised problem solving process. (8D, Red Flag);
- You may be required to facilitate / attend regular meetings with business and the incident management stakeholders to prioritise, review and resolve important problems;
- Leverage incidents to promote our company’s offerings. I.e. hire equipment/resources etc.
- Ensure any problems, client complaints, safety hazards and engineer complaints and reported promptly through the correct channels.
Non-contract Margin and O/P Improvement
- To review each non-contract sales costing sheet and identify areas where profit & exit margins can be improved/increased.
- Co-ordinate/advise on operational delivery of non-contract sales where improvements can be made to ensure profit is maximised.
QHSE
- Assess and control all risk (health, safety and environmental) identified for all standard activities and premises. Identify and comply with all relevant legislation;
- Ensure all our suppliers, contractors and subcontractors are vetted, approved and appropriate for use and r educe adverse events;
- To minimise gas & electricity consumption, reduce landfill waste and incur no major environmental eventsand t o increase awareness of the management system and elements of operation. E.g. health and safety and environmental management, and p roduce RAMS as necessary.
In order to be successful in this role, you will need to have:
- At least 5-10 years experience in the Electrical / Electronic support industry in a range of positions to give a high level of knowledge of, service provisioning, Customer management and Safety Procedures.
- HNC / HND in Electrical / Electronic engineering / or equivalent.
- Ideally educated to degree level with a technical background.
- Strong financial management & IT skills.
- Strong focus on customer satisfaction and long-term customer relation building.
- Excellent organizational and time management skills and e xcellent written and verbal communications.
- Commercially astute with good negotiation skills.
- Ability to successfully interface with various departments and personnel in potentially stressful situations.
- Proven Team Leader with ability to inspire top performance.
If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!