Job Description
£50k-£70k PA + 15% Bonus Scheme
UK, Remote
Tribal is a leading EdTech business providing market leading software solutions to the global education market. We strive to research, develop and deliver the products, services and solutions needed by education institutes worldwide to support their primary goals of educating students, providing optimum learning experiences and ultimately delivering successful outcomes.
We have a rare opportunity for a Delivery Lead to join our expansive PS team which works as a pivotal part of our implementation lifecycle, to our valued Higher Education customer base, and thus operates in a critical area for the entire Tribal Group business.
This Delivery Lead job is an exciting opportunity for an experienced leader working within the higher education sector, who wishes to develop their career for the leading global EdTech business.
The role
The Delivery Lead (HE) is a senior member of the Professional Services team who plays an active role in the ongoing development of our implementation offer. Working with the Project Management team you will take a lead role in the implementation of our functional and technical solutions on customer projects and will be responsible for ensuring delivery is consistent, repeatable and of a high quality. You will act as experts in the Tribal solution and provide support and guidance to the Project Manager and wider Tribal team.
The Delivery Lead (HE) has a broad knowledge of the Tribal product set and is experienced in working within the HE sector. You will demonstrate strong awareness of Tribal’s commercial strategy and interests and excellent understanding of the key challenges facing our HE customers.
The person
You will have significant experience of implementing Tribal solutions
Experience of the HE education sector
An understanding of the commercial factors which drive a successful implementation team
Previous experience of working in a senior role in a business software environment
Demonstrable customer focus and service sector ethos with commitment to quality and continuous improvement.
Strong analytical skills and experience of collating and presenting high quality information effectively to a wide range of audiences.
Excellent communication skills – verbal, written & presentation.
What can Tribal offer me?
This is an unrivalled opportunity to join a team of driven, meticulous, and passionate professionals, who are challenging the status quo of products that are provided globally to institutions that specialise in education, training, and learning. Our software is world class, and we believe we give our teams the tools, environment, and training to be world class too.
Not only will have full access to learning resources to continue to up-skill whilst part of our team, but we offer competitive salaries, a flexible working environment, and a generous range of benefits.
To apply please complete our short application form attaching your most up-to-date CV .
As an equal opportunity employer, Tribal celebrate diversity and are committed to creating an inclusive environment for all employees. We make sure that our recruitment and selection processes never discriminate based upon any protected characteristics and actively welcome applications from all groups, not least those underrepresented in the tech sector. To safeguard this we are signatories to Tech Talent Charter to better enable us to be a responsible business.
Note to all applicants - Tribal reserve the right to close an advertisement to applications ahead of the advertised closure date. For this reason, shortlisting may take place prior to the closing date on some occasions. With this in mind, please do not hesitate to apply early.
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