Job Description
Location: Uttoxeter / Rocester
We are looking for a Cleaning Manager to join our onsite team in Rocester.
As the Cleaning Manager, you’ll be the first point of contact for our client so being customer focused. You’ll play a crucial role in the day-to-day management of all services provided onsite, providing direction, guidance, training and support to all employees on site.
Key Accountabilities
- To develop and maintain a professional and proactive business relationship with all levels of client’s representatives, promoting the Company and development of services.
- Ensure that the cleaning specification for each contract is fully implemented and adhered to.
- Ensure that a consistently high cleaning standard is delivered.
- Undertake all customer queries and complaints are recorded and dealt with in a timely and effective manner and that the client is kept fully informed of any action taken.
- Identify opportunities for new business, additions to daily cleaning services and non-contractual works.
- Develop the skill base of the hygiene team to ensure the full potential of all direct reports, including individual development plans using the companies training department & external training consultants.
- Create and encourage a team ethos approach whilst promoting a harmonious working environment.
- Control and reduce labour turnover by effective recruitment and training.
- Completion & submission of all documentation inline with agreed deadlines.
- Completion & authorisation of time sheets & payroll documents in accordance with company procedure.
Skills & Experience Required
- Proven experience within a similar role
- Experience leading a team
About us
Bidvest Noonan are a team of 27,000 passionate and customer focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland.
We recruit great people to deliver our services and we provide them with the resources, training and direction they need to do their best work.
What you can expect from us
- Comprehensive salary
- 25 Days annual leave
- Occasional weekend work which we be paid additional
Job Type: Full-time
Salary: £30,000.00 per year
Schedule:
- Day shift
- Monday to Friday