Job Description
General Manager Role- Isle of Skye
Salary £55K - £60k (experience dependant) Plus Bonus package
Perle Hotels Ltd is a hotel group passionate about providing unique stays for the discerning traveller. The group requires a General Manager to join their Senior Management team and continue the success of their hotels located on the beautiful Isle of Skye.
The hotels were extensively refurbished creating a retreat to experience luxury and escape from everyday. All the rooms have been designed so guests can enjoy decor inspired by the dramatic surrounding landscape. Our restaurants are busy vibrant places and we source many of our products from the Isle of Skye abundant larder.
The Role of General Manager
The General Manager will be fully responsible for the day-to-day running of the hotels. They must be a leader, an individual who can confidently lead the operation and team; an out and out ‘people person’. They must relish guest interaction, and be standards driven as the experience given to all guests is of the highest level and importance. The role suits someone who is highly efficient and organised.
The Hotels are contemporary in feel and the General Manager will be expected to enhance this feeling, developing new solutions to challenges which may arise, not simply adopting a traditional approach.
Food and Beverage will be a key part of the business and the General Manager will be expected to help develop the concepts in each Food & Beverage area. They will also be expected to lead the Food & Beverage operation providing support and guidance to both the restaurant and the kitchen operation to ensure that the quality of service and product offering develops over time.
Effective Sales & Marketing and Revenue management are all essential to building both business volumes in all areas, and in relation to the Rooms operation, ADR and REVPAR.
The General Manager will have complete responsibility for the delivery of budgets for each area of the business. This requires the General Manager to have exceptional well-developed commercial and financial acumen.
In summary, this is a broad-based general management role which will need the full range of management skills and experience, and the application of an accomplished hotelier with a strong Food and Beverage background in the luxury market.
Candidate Criteria for the Role of General Manager
First and foremost, candidates for the role of General Manager must be proven professionals in their field. They should have exposure to and experience of working within luxury hotels or within a structured commercial environment including the private hotel business .
As in any hospitality operations, the product and the service are delivered by people and the ultimate experience is determined by their attitude, approach and effectiveness. Therefore, the appointee will have the ability to lead the team, supporting it on its journey, laying down clear frameworks within which all parties know how to operate. Consistency in approach will be essential.
At the heart of the operation lies Food & Beverage. The candidate must be able to demonstrate a real knowledge and understanding in all areas and are likely to have come up through a Food & Beverage route with exposure in a 4/5 Star environment. A genuine interest in food and drink is a pre-requisite as is a good knowledge of the mechanics of Food & Beverage operations and concept development.
Candidates must able to demonstrate a solid track record of operating high-quality businesses in this space effectively, successfully and profitably.
As delivery of agreed budgets is central to this role, full familiarity and understanding of Profit & Loss and cashflow management is essential and candidates must be able to demonstrate previous responsibility for delivering budgets. They must also demonstrate an ability to be able to develop action plans to address trading anomalies to ensure that the business is kept on track and that performance is in line with agreed budgets.
Openness, frankness and honesty are all ‘musts’. It is also important that people have energy and a sense of urgency and are driven by a continual quest for business improvement. Emotional intelligence is also key and as in most people businesses, a sense of humour will be vital!
This is a very exciting opportunity for an individual with drive, passion, total commitment to quality and its delivery and all the intellectual capability to lead, motivate and drive forward an operation of the very highest calibre in a rapidly growing award winning hotel group.
Job Types: Full-time, Permanent
Salary: £55,000.00-£60,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
- Relocation assistance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- Isle of Skye: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Expected start date: 01/03/2023
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