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Optimal Solicitors

Polish Speaking First Response Legal Call Handler

Id Job: 316a354

🏢 On-site
💼 Optimal Solicitors
📍 Manchester, England
🕒 1 day ago
💰 19760 GBP ANNUAL

Job Description

About us:-

Optimal Solicitors are a successful niche Legal Practice. Due to continued growth, we are seeking call handlers to join our team on a full-time, permanent basis. We thrive on providing a great work culture for our friendly teams.

We are a multi-service law firm with a loyal and growing national client base. This is an exciting opportunity to join our professional, modern law firm with huge scope for progression. We recognise the importance of career development and provide a number of development opportunities to help you reach your goal. We are an SRA approved training provider.

The role will be based at our Head Office in Old Trafford, Manchester.

Polish and English language skills are essential

The vacancy:-

Formal legal training is not necessary for this role, although an interest in working with the law in a call centre environment is essential. The successful candidate will demonstrate a willingness to learn and advance in their career, and must be flexible in their outlook.

The role is an interesting and varied customer facing position in offering front line client contact and support using latest technology and case management software. This is an excellent opportunity for individuals embarking on their legal career with good opportunities for progression. Occasional assistance offering on-site administration cover will be necessary.

Previous experience from legal/call centre/customer service environment is desirable, but not essential.

Duties:-

Working as part of our First Response team, your main duties will comprise:-

Skills/Qualifications:-

Full time positions require availability to work shift pattern between 8am-6pm

Benefits:

Successful candidates are subject to reference checks and RTW (right to work in the UK).

Please advise if you require any adjustments to support you through the recruitment process.

Job Types: Full-time, Permanent

Salary: From £19,760.00 per year

Benefits:

Schedule:

Supplemental pay types:

COVID-19 considerations:
Remote interview process

Ability to commute/relocate:

Experience:

Language:

Work Location: Hybrid remote in Manchester, M16 0PQ

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