Description of role:
Due to expansion of our team we are looking for Maintenance Engineers to help support the upkeep of our hotels and other locations within the Travelodge estate. This is a field-based role which involves visiting different locations within a geographical area and carrying out a variety of maintenance related tasks. You will interact with our colleagues in hotels, working with them to ensure you work in the most efficient manner.
Responsibilities:
Complete reactive and planned maintenance jobs within hotels across areas assigned
- Complete emergency Health and Safety jobs within hotels across areas assigned
- Develop strong working relationships with the hotel operations teams ensuring that the customer is the key focus
- Comply with the requirements of Health and Safety, other relevant legislation and Travelodge policies and procedures
Ensure the Personal Protective Equipment (PPE) is used as required
- Ensure that all jobs allocated are consistently completed to a satisfactory finish in accordance with agreed standards
- Responsible for returning rooms to sale as quickly and efficiently as possible in a safe manner
- Manage stock to agreed levels and ensure that you have parts available to complete jobs as quickly and efficiently as possible
- Work from your work phone to complete assigned jobs
Essential Skills and Experience
- Experience or an ability to complete a variety of hotel maintenance jobs
- Able to use basic technology and systems to close jobs and respond to stakeholders
- High levels of attention to detail
- Drive and the determination to continuously improve
- Always has the customer in mind and is an ambassador for the Travelodge brand
- Good communication skills with internal colleagues and third parties
- Able to deliver targets and complete assigned tasks
- Holds UK driving licence and confident to drive a van
Desirable:
- City And Guilds / NVQ 2 or equivalent in Plumbing / Carpentry / Painting / Plastering / Air-Con
Working Patterns:
- 40 hours a week
- You will be required to work 5 out of 7 days (1 in 3 Saturdays). We aim to provide you with a rota 3 weeks in advance.
- Normal weekly working hours: Typically 8.5 hours between the hours of 08.30 and 21:00 with an unpaid 30 min break
- Place of work: Norwich and surrounding areas
Please only apply if you have a multiskilled background and experience within a maintenance environment or property maintenance
- Trade qualifications preferable but not essential
Benefits:
- Performance-related annual bonus
- 50% discount on Travelodge rooms
- 4% contributory pension
- Company Phone/PDA
- Opportunities for further training and development