Job Description
Business Development Manager - Telecoms
Job Title – Field Sales Exec
Salary - £30-35k base + Commission + Car allowance
Type – Permanent
Location – Home based covering clients in Birmingham region.
Industry – Telecommunications
Overview
We are working with a leading Telecoms company who are looking for an experienced business development manager ideally with a background in business-to-business telecommunications. The role is to up sell and cross sell to existing clients as well as win new business opportunities. The role is home based with no requirement to be in the office. However, you will be expected to meet clients regularly on a face to face basis throughout the Birmingham region so will need to be within a commutable area of this.
Role
To generate direct sales revenue through new and existing customers utilising the clients full portfolio of unified communications and IT products.
Essential Job Functions
- Promote the company’s products and services, selling the benefits to prospective & existing customers and closing deals
- Maximise lead conversion rates from Marketing Lead Generation by following up leads to an agreed SLA and communicating the correct sales value propositions for each sector
- Achieve Activity & Lead Conversion KPIs
- Ensure that all activity is logged and documented in SalesForce
- Maintain a high level of professionalism at all times
- Other duties from time to time as directed by sales management
Qualifications
Excellent telephone manner
Passion for sales
Interest in Cloud Communications
A deep interest in new technology
Sales experience
Knowledge of Salesforce CRM (desired)
Good level of education including Maths and English
GCSE level qualification in ICT or equivalent ease with ICT
Role Competencies
Sales skills
- Effectively closes sales on day-to-day basis
- Achieves sales targets
- Consistently meeting KPI’s
- Generates sales through outbound calling, emails and face to face meetings
- Converts sales enquiries
- Effectively up/cross sells new and existing customers
- Renews customer contracts proactively, maintaining ARC and top line revenues
Professionalism
Approaches others in a tactful manner and manages client expectations. Treats others with respect and consideration regardless of their status or position.
Teamwork
Balances team and individual responsibilities. Gives and welcomes feedback. Contributes to building a positive team spirit whilst supporting everyone’s efforts to succeed
Customer service
Manages all Customer situations with appropriate action and responds promptly to customer needs and meets commitments, both internally and externally. Has an excellent telephone manner and communicates to customers in a user-friendly language
Problem solving
Identifies and resolves problems in a timely manner, gathering and analyzing information skillfully. Develops alternative solutions and escalates as appropriate
Technical skills
Commits to being knowledgeable and up-to-date within relevant technologies. Strives continuously to build knowledge and skills within ICT, especially within the business’ core areas. Shares expertise and knowledge with others
Time Management
Prioritises and plans work activities using time efficiently. Meets required commitments on quantity and quality of work.
Core Competencies
We has a unique and valued culture. All employees can identify strongly with the personality traits and values set out below.
Personality
Down to Earth – People are straight forward and grounded
Friendly – People like to make the work place a fun and relaxed place to be
Helpful – People will always look for ways to help each other and their customers
Persistent – People can be relied upon to get the job done – whatever it takes
Values
Team Spirit - we work as a team, taking ownership and delivering results
Knowledgeable - we know our business, products and services and we know what makes us different from our competitors.
Pace - we are committed to our customers, stay on purposes and on task. We tackle problems and make decisions with no delays.
Job Types: Full-time, Permanent
Salary: £30,000.00-£35,000.00 per year
Benefits:
- Free parking
- On-site parking
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Commission pay
Application question(s):
- Do you have B2B Telecommunications Sales experience
- Are you able to visit clients (face to face) within the Birmingham area on a regular basis
Licence/Certification:
- Full UK Driving License (preferred)
Work Location: Remote
Reference ID: JL - Telecom BDM - Birmingham