Job Description
Mazer Zone is a newly established escape room business in London, Camden, with one of the most technologically advanced escape rooms in the UK. We are in the hunt for a talented and enthusiastic Game Master who is excited about escape rooms.
So, what does being a 'Game Master' involve?
Hosting:
- Warmly welcoming customers into our reception area.
- Delivering health and safety and pre-game brief to the customers.
- Setting the scene with a cheeky little backstory.
- Encouraging immersive engagement from the customers.
- Post-game: debriefing the customers, making sure they had a great time and taking a team-photo.
Room Monitoring/Resetting:
- Monitoring teams and providing clues as and when they are needed.
- Good communication with other games masters during the game.
- Fast and accurate resetting of the escape rooms.
Monitoring the rooms through our CCTV sounds weird but effectively just involves being an extra team-mate for each team as they play the game - offering help/clues when needed (it's usually either hilarious or frustrating depending on the team you are monitoring!)
Experience is not necessary as full training will be provided. But ideal requirements involve:
- Flexibility in hours and being able to work weekday mornings, evenings and weekends.
- Reliable, enthusiastic and willing to get stuck in.
The perfect candidate should be:
- With an energetic and outgoing personality, who enjoys engaging with people!
- With excellent customer service skills.
- Who pays strong attention to detail.
- With logical and creative thinking.
- Who’s comfortable speaking in front of large groups of people.
- Fluent in English - spoken and written.
- With excellent time management skills and the ability to work independently.
- With computer skills – needs to be comfortable using Excel, the booking system, email and social media.
What you’ll get:
- A fun working environment and colleagues.
- Team building events with your awesome teammates.
If this sounds like your cup of tea, please send us your cover letter and CV
Job Types: Full-time, Part-time
Part-time hours: 40-50 per week
Salary: £9.50-£10.00 per hour
Benefits:
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- London, NW1 0HG: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer Service: 1 year (preferred)
Work Location: One location