Major Players are looking for an experienced Amazon Account Manager to add to a rapidly expanding marketing team.
***FOR THIS ROLE YOU WILL NEED TO HAVE KNOWLEDGE ON SELLER CENTRAL***
This role centres around overseeing and improving the UK marketplace performance.
Having recently taken the decision to inhouse, and build their very own Amazon team, this is a great opportunity for someone who is comfortable challenging and improving current processes to help drive the Amazon channel forward.
With the significant year-on-year growth at this business - there's huge potential for you to really shine!
Role responsibilities:
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Stock management: Highlighting any lines which are at risk of being OOS, stock forecasts based on run rates and YoY performance, shipment management & creation in conjunction with local warehouse, any missing unit reconciliation, liaising with other sales channels and Europe lead to ensure adequate stock is allocated.
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Account maintenance: Creating, answering and pursuing any seller support cases, removing any negative account or product level reviews, answering any listing questions and responding to any customer support queries.
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Listings & catalogue maintenance: Handling creation, health and updates of any new or existing listings. Liaising with design & SEO to improve where possible. Regularly checking the catalogue to maintain current listings.
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SEO: Creation, or management of creation for titles, bullet points, descriptions and backend keywords to be updated seasonally to perform to maximum capacity.
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Forecasting: Stock forecasting to ensure peak marketplace performance .
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Communication & Reporting: Regularly liaising with warehouse, trading, finance, marketing and the internal Amazon teams to ensure peak marketplace performance.
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Transition from agency led Account Management to inhouse
Requirements
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Strong knowledge of Amazon infrastructure and Seller Central interface
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Strong experience in stock management
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SEO and copywriting know-how
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Experience having sole ownership and responsibility over an ecommerce sales channel
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Experienced with 7 day deals, lightning deals & promotions. Creation and maintenance of deals & promotions during peak times
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Comfortable with using data to forecast for both sales and spend
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Innovative and proactive
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Meticulous attention to detail
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Efficient time management
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Excellent communication skills
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Some PPC experience would be beneficial