Job Description
As a Food and Beverage Assistant at Macdonald Hotels, you are leading the front line in a key, customer-facing role.
You love to interact with people and your ability to engage with our guests in a confident and approachable manner is the first step to delivering great service. You are also a proactive and committed team player with a ‘can-do attitude – you’re great to have around and both guests and colleagues appreciate your enthusiastic approach.
Delivering a memorable guest experience is important to you. You take pride in making a difference, paying attention to detail and always seeking to anticipate our guests’ needs.
This role is ideal if you have experience in a similar customer-facing role in hospitality. However, if you have worked in a quality-led customer service role in a different industry and are willing to learn, we will provide you with training and the opportunity to thrive!
Staff accommodation may be available subject to availability.
Please see a summary of the responsibilities of a Food & Beverage Assistant below:
· Ensure that all guests are met with a warm and genuine welcome
· Provide friendly, attentive service that is tailored to the specific needs of each customer
· Offer advice and recommendations with confidence, based on your full and up to date knowledge of all menus and the hotel products and services
· Prepare and maintain a safe and clean environment before and during service, with full awareness of the relevant Health & Safety and Food Hygiene procedures
· Present yourself smartly and professionally at all times: you are an ambassador for the company and play a key part in the successful delivery of excellent guest service
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Free parking
- Gym membership
Day range:
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Work Location: In person