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Stevensons

CUSTOMER SERVICE SUPERVISOR

Id Job: 316a354

🏢 On-site
💼 Stevensons
📍 Twickenham, England
🕒 Today
💰 22927 – 26454 GBP ANNUAL

Job Description

JOB DESCRIPTION

Location: Twickenham
Salary: Competitive Salary

Hours: Full Time

Primary Responsibilities

  • Management of back orders
  • Liaise with the buying department on due dates of outstanding products and communicating to customers
  • To ensure all misplaced/lost orders are investigated and resolved
  • Settle all complaints in line with company guidelines
  • To deal with bespoke orders, liaising with the necessary departments to ensure customer satisfaction
  • Ensuring all stock received is allocated to the correct location
  • Ensure all refunds are completed using Sage Pay or PDQ
  • Responsible for all administration duties
  • To attend selling events when required
  • To help with annual stock checks
  • Any other reasonable management tasks

Knowledge and Skills

  • Knowledge of MS Office, plus internet

HOW TO APPLY

Name: Leon Bishton

Email: [email protected]

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