Job Description
ABOUT US:
Bain & Company is a global consultancy that helps the world’s most ambitious change-makers define the future.
Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today’s urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a gold rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 2% of all companies. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.
Currently, Chiefsight is wholly owned by Bain & Company. In the next 6-8 months, we expect the new leader will raise a seed round that will dilute Bain’s ownership to a non-controlling minority stake, with the balance of equity going to new investors and employees (including the CEO).
WHO YOU’LL WORK WITH:
About Chiefsight
Chiefsight is a B2B commercial excellence SaaS solution backed by Bain & Company. Chiefsight is the only solution that allows CEOs and Chief Revenue Officers to optimize their go-to-market investments across Marketing, Sales, and Customer Success in one seamless, end-to-end platform.
For the past year, Chiefsight has been incubated within Bain & Company. The venture has a strong MVP with promising customer traction, including 4 active alpha customer MOUs.
Over the next 6 months, Chiefsight needs to convert its alpha customer MOUs to paid contracts; grow the commercial pipeline and recruit additional customers; continue to advance the product technically, including improving platform stability and customer onboarding timelines; and raise a Series Seed financing. This will position Chiefsight to achieve hyper-growth and succeed as a leading commercial excellence technology company independent from Bain.
Bain is seeking an experienced, energetic, and visionary startup leader to lead Chiefsight through its next stage of growth and beyond. This is a unique opportunity for an entrepreneur with a passion for B2B martech/salestech to take a promising MVP and transform it into a high-growth tech company over the next few years.
About the Founder’s Studio
Bain’s Founder’s Studio identifies, builds, and scales the best new business ideas from both inside and outside of the firm. Our mission is to create valuable new businesses that transform companies and disrupt professional services.
WHAT YOU’LL DO:
The Chiefsight CEO role is an exciting opportunity for an entrepreneurial individual with venture leadership experience.
The ideal candidate will be:
- A highly entrepreneurial self-starter
- Experienced in turning an early-stage product into a successful high-growth SaaS business
- Expert in B2B commercial excellence concepts, with the ability to converse productively with senior executives on these topics
- Experienced with the martech/salestech stack and how these solutions are used by commercial leaders and frontline marketing, sales, and customer success professionals
- Track record of growing and leading cross-functional teams
- Track record of successfully raising early-stage venture capital
- Passionate about B2B commercial excellence technology
- Experienced leading rapid software development projects
The CEO’s mission is to scale Chiefsight into a high-growth, multi-million ARR standalone business and build up a high-functioning team to make Chiefsight wildly successful.
Responsibilities include:
- Build, lead and develop the Chiefsight team
- Develop and own the long-term vision for Chiefsight, product roadmap, commercial scaling plan, hiring plan and P&L
- Drive the Chiefsight business to reach full commercial potential, converting existing alpha customers to paid and building pipeline
- Serve as the chief salesperson and evangelist for the product
- Manage relationships with external vendors
- Raise capital from external investors to fuel Chiefsight’s rapid growth
This role can be based in any location with a preference for the United States or United Kingdom:
- Rapidly grow ARR
- In the near term (next 6 months), convert alpha customers from MOUs to paid, and acquire new customers, targeting ARR in the mid $100ks
- Over the next few years, build and lead the company’s GTM team and approach, targeting ARR of $10M+
- Ensure customer onboarding, adoption, and retention
- In the near term, personally ensure early customers are successfully using the product and getting results
- Design and lead improvements to make onboarding faster and more efficient
- Build and scale customer success organization
- Achieve NRR of >100%
- Refine the long-term product vision and roadmap, and effectively communicate this to customers, investors, and team
- Guide product and technical team members on prioritizing and implementing new features and functionality based on vision and customer feedback; exercise the final D on product decisions
- Explore cross-sell motion with Bain Coro software suite; work with Bain Commercial Excellence practice to define how the long-term relationship should be structured
- Recruit, lead, develop, and retain a top-notch team as the business grows
- Manage relationships with external technical contractors and ensure their success
- Fundraising
- Lead conversations with venture investors and close funding rounds
- In the near term, the target to raise Series Seed in the next 6-8 months
ABOUT YOU:
Required
- Bachelor degree or higher
- Entrepreneurship experience leading a start-up
- 5+ years of professional experience
- Strong leadership capabilities, including team sourcing, onboarding, PD management and creating an inspirational team experience
- Strong and professional customer-facing skillset including executive sales
- Sound business judgment, with ability to anticipate business needs
- Deadline-driven, organized and able to multitask
- Robust analytical skill set
- Endless curiosity and a penchant for thinking the impossible / thinking ‘outside of the box’
- Knowledge of early-stage tech company fundraising process
- Outstanding written and verbal communication skills; English fluency required
- Willingness to travel as required
Preferred
- MBA or master’s degree
- Technical / product knowledge could help to develop the venture but is not required (e.g., a Degree in Computer Science)
- 3+ years of experience at Bain or other Tier-1 management consulting companies with clear domain expertise
- Experience as the GM of a business
- B2B Commercial Excellence expertise
- Prior B2B SaaS experience
- Prior Commercial Excellence
- Data science/data engineering familiarity.
U.S. Compensation Information
Compensation for this role includes base salary, annual discretionary performance bonus, other discretionary variable compensation components, and access to Bain’s best-in-class benefits package (details for temporary employees listed below).
Compensation for this role as an employee of Chiefsight, a future independent entity, will be shared separately and may include equity.
Some local governments in the United States require a good-faith, reasonable salary range be included in job postings for open roles. The estimated annualized compensation for this role is as follows:
- In New York City, the good-faith, reasonable annualized full-time salary for this role is $140,000 - $160,000; placement within this range will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level
- In California state, the good-faith, reasonable annualized full-time salary for this role is $140,000 - $160,000; placement within this range will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level
- For all other locations, the good-faith, reasonable annualized full-time salary range for this role is commensurate with competitive geographic market rates for this role and will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level
- Annual discretionary performance bonus
- This role may also be eligible for other elements of discretionary compensation
Bain & Company's comprehensive benefits and wellness program for temporary employees is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family.
- As a temporary employee, you will be eligible for paid sick time and the ability to participate in Bain’s 401k program after you have worked 500 hours in a calendar year. Should your assignment extend greater than six months, you will become eligible for health, dental, and life insurance benefits. You will also become eligible to be paid on a prorated basis for all company holidays or sick days that fall within the period of time you are working at Bain, subject to your supervisor’s approval.
- You will not be entitled to vacation or personal paid time off. You will become eligible for these benefits either at the point that it has been confirmed that the assignment will extend greater than six months or at the six-month point.
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