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HR Apprentice WRA
Id Job: 316a344
Id Job: 316a344
Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
At the Welsh Revenue Authority (WRA), we’re responsible for collecting and managing 2 devolved Welsh taxes: Land Transaction Tax and Landfill Disposals Tax, on behalf of the Welsh Government. The revenue we raise funds public services, like the NHS and schools, in communities across Wales.
We’re committed to helping deliver a fair tax system for Wales through what we call ‘Our Approach’ - a Welsh way of doing tax. By working collaboratively with representatives, partner organisations, taxpayers, and the public, we make sure taxes are collected efficiently and effectively.
We base everything we do on our corporate plan. This sets out our purpose, strategic objectives, and longer-term ambitions. We report on our work annually - see our latest annual report and accounts.
We’re a small and multi-skilled organisation of more than 80 staff, with talents, skills and experience spanning 14 different professions. We champion innovation, collaboration and shared decision-making. And we empower and entrust our people with high levels of responsibility and autonomy.
Find out more about what it’s like to work with us in our latest People Survey.
For further information, please visit gov.wales/wra
This is an exciting training opportunity that will provide you with valuable skills and experience, while working towards a CIPD Level 3 Foundation Certificate in Human Resources Practice.
Working within the HR Team, you’ll be providing an important HR administrative service across all aspects of our people processes including; recruitment and selection, pre-employment and new starter processes, payroll administration, HR system administration and, learning and development administrative support.
You’ll need to be confident in dealing with people, keen to learn and have a positive, can-do attitude to really thrive in this role. There is lots to do and no two days will be the same.
The CIPD Level 3 Foundation Certificate in Human Resources Practice will provide you with a solid foundation of all areas of HR and develop the essential skills and confidence you need to progress your career further. For more information about the course which is part of this Apprenticeship, visit the CIPD Website.
"The HR Team provides an essential and valued service within WRA. You’ll join a small but friendly team of HR professionals with a passion for excellent customer service delivery and continuous improvement. You can expect to work within a supportive team that will be invested in your career development.”
Jenni Viggers, HR Business Partner
Benefits
We offer a wide range of benefits when you join the WRA, such as:
Find out more about the benefits of working for us.
Things you need to know
We recruit using success profiles. Our success profiles guidance will help you in completing your application.
In brief, this approach means:
You should highlight evidence from the table below during the recruitment process. You may also wish to refer to the main tasks mentioned above.
Behaviour
Criteria
Assessed in personal statement and CV
Assessed during interview or assessment
Managing a Quality Service
Plan, organise and manage your own time to deliver a high quality service which gives taxpayers a good return for their money. Keep customers and all colleagues up to date with progress.
Yes
Yes
Changing and Improving
Review ways of working and suggest improvements, including how to make full use of new digital technologies. Learn new procedures and help colleagues to do the same.
Yes
Yes
Developing Self and Others
Take time to achieve development objectives. Listen to and act on feedback from colleagues to find areas you can develop.
No
Yes
Criteria
Assessed in personal statement and CV
Assessed during interview or assessment
Service Focussed
You look for ways to serve customers putting their needs at the heart of everything you do.
No
Yes
Precise
You are detail-focussed, you ensure everything is accurate and error free.
No
Yes
Organiser
You make plans and are well prepared. You seek to maximise time and productivity.
No
Yes
e
Experience and technical knowledge
Criteria
Assessed in personal statement and CV
Assessed during interview or assessment
Experience of using Microsoft applications, including Word, Excel and PowerPoint.
No
Yes
Qualifications
Criteria
Assessed in personal statement and CV
Assessed during interview or assessment
GCSE at grades A-C including Maths and English or equivalent.
Yes
No
Ability
Numerical test
You will be required to complete an online numerical skills test.
This job is broadly open to the following groups:
Apply and further information
Job contact :
Recruitment team :