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Welsh Revenue Authority Logo

HR Apprentice WRA

316a344

Cardiff, Wales

2 days ago

22150 - 25620 GBP ANNUAL

Welsh Revenue Authority

Cardiff, United Kingdom

Unknown / Non-Applicable

Government


Job Description

Details

Reference number

271917

Salary

£22,150 - £25,620

Job grade

Administrative Assistant
Administrative Officer
Team Support

Contract type

Fixed Term
Apprenticeship

Length of employment

Fixed term contract for 2 years with support seeking your next role within the Civil Service.

Business area

WRA - Chief Executive's Office - HR Team

Type of role

Administration / Corporate Support
Human Resources

Working pattern

Flexible working, Full-time, Part-time, Term time working, Compressed Hours

Number of jobs available

1

Contents

    Location

    About the job

    Benefits

    Things you need to know

    Apply and further information

Location

We encourage flexible and hybrid working but this role is based in our Cardiff office.

About the job

Job summary

At the Welsh Revenue Authority (WRA), we’re responsible for collecting and managing 2 devolved Welsh taxes: Land Transaction Tax and Landfill Disposals Tax, on behalf of the Welsh Government. The revenue we raise funds public services, like the NHS and schools, in communities across Wales.

We’re committed to helping deliver a fair tax system for Wales through what we call ‘Our Approach’ - a Welsh way of doing tax. By working collaboratively with representatives, partner organisations, taxpayers, and the public, we make sure taxes are collected efficiently and effectively.

We base everything we do on our corporate plan. This sets out our purpose, strategic objectives, and longer-term ambitions. We report on our work annually - see our latest annual report and accounts.

We’re a small and multi-skilled organisation of more than 80 staff, with talents, skills and experience spanning 14 different professions. We champion innovation, collaboration and shared decision-making. And we empower and entrust our people with high levels of responsibility and autonomy.

Find out more about what it’s like to work with us in our latest People Survey.

For further information, please visit gov.wales/wra

Job description

This is an exciting training opportunity that will provide you with valuable skills and experience, while working towards a CIPD Level 3 Foundation Certificate in Human Resources Practice.

Working within the HR Team, you’ll be providing an important HR administrative service across all aspects of our people processes including; recruitment and selection, pre-employment and new starter processes, payroll administration, HR system administration and, learning and development administrative support.

You’ll need to be confident in dealing with people, keen to learn and have a positive, can-do attitude to really thrive in this role. There is lots to do and no two days will be the same.

The CIPD Level 3 Foundation Certificate in Human Resources Practice will provide you with a solid foundation of all areas of HR and develop the essential skills and confidence you need to progress your career further. For more information about the course which is part of this Apprenticeship, visit the CIPD Website.

"The HR Team provides an essential and valued service within WRA. You’ll join a small but friendly team of HR professionals with a passion for excellent customer service delivery and continuous improvement. You can expect to work within a supportive team that will be invested in your career development.”

Jenni Viggers, HR Business Partner

Person specification

  • Respond promptly and professionally to both internal and external customer enquiries, by providing general HR advice using relevant information, tools and resources.
  • Work closely with the HR Team when the level of advice required is of a more complex nature.
  • Undertake HR administrative and people processes as directed.
  • Provide support for recruitment processes and onboarding of new entrants to WRA, including use of the applicant tracking system and working with Welsh Government colleagues in relation to the vetting process.
  • Preparation and issuing of employment offer letters and production of contracts of employment.
  • Administration of staff changes and accurate reporting to payroll (e.g. promotions, secondments, maternity or parental leave, sickness, etc.) including the production and issuing of revised contracts and variations to terms and conditions.
  • Undertake support administration relating to meetings including arranging meetings, organising and issuing information and taking minutes where required, supporting the Chief People & Communications Officer with their diary and email management.
  • Updating and maintenance of HR systems including HR Information System (HRIS), Excel spreadsheets and Intranet.
  • Respond efficiently to miscellaneous information requests within GDPR guidelines e.g. employment references, mortgage applications, etc.
  • Produce HR and payroll information/data for reports, to support business processes as necessary.
  • Managing sensitive information securely, such as pay, absence and diversity records.

Languages

Welsh desirable means that having Welsh language skills would be useful in this role, but it is not an assessment criteria so it won’t put you at any disadvantage during recruitment if you aren’t a Welsh speaker. We support all staff to learn or improve their Welsh language skills once they join us.

Benefits

We offer a wide range of benefits when you join the WRA, such as:

  • 31 days annual leave + 2 privilege days
  • flexible working
  • a generous employer contribution Civil Service pension scheme
  • Cycle to Work scheme and season ticket loans
  • learning opportunities including funded Welsh language courses
  • dedicated wellbeing time offered weekly
  • a highly engaged and collaborative culture – see our People Survey results

Find out more about the benefits of working for us.


Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Ability and Experience.

We recruit using success profiles. Our success profiles guidance will help you in completing your application.

In brief, this approach means:

  • we look for evidence of what you have done and what you can do. This means we look for the behaviours, strengths and ability needed to do the job
  • where necessary or relevant, we also consider experience and technical knowledge
  • this approach starts at application stage and continues throughout the recruitment process
  • we may only look for some things at certain stages. We’ll always be clear what we’re looking for and when

You should highlight evidence from the table below during the recruitment process. You may also wish to refer to the main tasks mentioned above.


Behaviour


Criteria


Assessed in personal statement and CV


Assessed during interview or assessment


Managing a Quality Service

Plan, organise and manage your own time to deliver a high quality service which gives taxpayers a good return for their money. Keep customers and all colleagues up to date with progress.


Yes


Yes


Changing and Improving

Review ways of working and suggest improvements, including how to make full use of new digital technologies. Learn new procedures and help colleagues to do the same.


Yes


Yes


Developing Self and Others

Take time to achieve development objectives. Listen to and act on feedback from colleagues to find areas you can develop.


No


Yes


Strength


Criteria


Assessed in personal statement and CV


Assessed during interview or assessment


Service Focussed

You look for ways to serve customers putting their needs at the heart of everything you do.


No


Yes


Precise

You are detail-focussed, you ensure everything is accurate and error free.


No


Yes


Organiser

You make plans and are well prepared. You seek to maximise time and productivity.


No


Yes


e

Experience and technical knowledge


Criteria


Assessed in personal statement and CV


Assessed during interview or assessment


Experience of using Microsoft applications, including Word, Excel and PowerPoint.


No


Yes


Qualifications


Criteria


Assessed in personal statement and CV


Assessed during interview or assessment


GCSE at grades A-C including Maths and English or equivalent.


Yes


No


Ability


Numerical test

You will be required to complete an online numerical skills test.


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Recruitment team :

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition. See the Civil Service Commission's recruitment principles where this is set out.
If you feel your application has not been treated in line with the recruitment principles, and you wish to complain, you should contact the Head of HR.
Email: [email protected]
If you’re not satisfied with our response, you can contact the Civil Service Commission.


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