Job Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Team and Role Overview:
The European HR team, based in London, are responsible for all aspects of the employee life cycle, providing strategic and operational HR generalist support, and recruiting the best people, ensuring we retain our talent and enable them to perform at the best of their abilities. The role holder will bring provide administrative support and assistance for the UK. The role will be a fully generalist HR Coordinator role, with the opportunity to be involved in all aspects of the HR life cycle, including recruitment, training, benefits and payroll. Reporting to Head of HR, UK, the Coordinator will also partner closely with the Head of HR, Continental Europe as needed.
Accountabilities
Team Assistant Responsibilities:
Travel arrangements (hotels, flights, Eurostar, taxis) for the HR team
Ad-hoc meeting arrangements and diary management
Processing expenses & corporate card for the HR team
HR Administrative Responsibilities:
Responsible for the accurate entry of HR data into Workday and other internal systems e.g., disaster recovery text system
Collaborate and engage with the business to provide a responsive, consistent and forward-thinking HR service.
In collaboration with HRBP, manage the hire of new starters including onboarding and pre-employment screening. Ensuring all paperwork is created and returned, manage payroll set up and consultant/secondee agreements
Liaise with Global Mobility Team on GM cases and Visa Sponsorship
Assist with all graduate and intern recruitment and onboarding including events and Assessment Centres
Arranging Business Inductions for UK joiners
Collating monthly UK employee changes and ensuring these are processed by payroll. Ad hoc incentive payments as needed.
Manage HR Changes on the Company Intranet Site (MyLaSalle)
In collaboration with HRBP (where needed), manage the successful offboarding of employees, ensure all paperwork is accurately created and returned with signature as required.
HR admin for all aspects of the employee life cycle e.g., flexible working letters, change of roles and promotions paperwork, roles changes etc.
In collaboration with HRBP and Global Mobility on managing the international transfers (incoming and outgoing) and engaging with relevant third parties to ensure all paperwork is accurately created and returned with signature as required. Including isa applications and renewals.
Ensure that employee data held on any HR system is accurate and up to date and that any HR systems are fit for purpose and aligned to business need
Assisting with training administration including liaising with training providers, booking rooms and managing logistics
Contribute personally to achieve the HR strategy and business plan objectives, through the provision of pro-active HR operational support and advice to HR and managers.
Ensure compliance with policies on background checks both pre-employment and refresher checks with external provider
Complete all HR related SMCR admin actions including background screening and updating Workday with newly certified staff
Complete Business Continuity admin
Act as UK Parenting Specialist managing all parenting matters cases, working through clearly articulated policies, processes and accurate data
Run regular reports for the team and the business e.g., Compliance and Accounts
Assist the Head of HR UK & CE with Charitable & Community actions e.g., reporting and policy updates
Complete reference requests including regulatory references
Manage absence reporting and most absence related issues (Occupational Health), escalating to HR BP/Head of HR, UK when appropriate
Work with Accounts to ensure all invoicing is processed accordingly
Assist with HR related matters on internal and external audits
Respond to all HR direct (where relevant), email and telephone queries from the HR and business in a timely manner.
Skills, Experience & Knowledge:
Knowledge of regulatory environment would be preferred
Ability to build productive relationships at all levels and become personally credible – known and acknowledged as a trusted HR team member
Strong team player, pro-active and motivated self-starter
Ability to take initiative in identifying problems and providing solutions
Familiarity with HRI systems and HR reporting. Experience in using Workday would be an advantage
Strong attention to detail
Excellent verbal and written communication skills
Fluent English, excellent oral and written communication skills. Demonstrated ability to work effectively across multiple countries and cultures
Remain up to date on relevant legislation and policy compliance requirements for content
Advanced in MS Office suite, including Excel, Word, and PowerPoint
Demonstrable knowledge of core HR processes and HR management practices
Systems knowledge – Workday and SharePoint
Qualifications & Experience:
Bachelor’s degree or equivalent work experience
Ideally 2 to 4 years of experience in an HR role
LaSalle is an Equal Opportunity Employer and encourages applications from all sections of the community
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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