Job Description
This is excellent opportunity to join a dynamic, supportive team. The right candidate will be the first-contact for many patients, ensuring a smooth and understanding approach to patient-care. You will support the clinical team in delivering excellent care.
This is a part-time role, offering 18.75 hours as a Thursday/Friday 08:00-18:00 or Wednesday (1/2 day), Thursday and Friday (8.30 - 17.00).
The audiology reception team manage enquiries from patients and GPs, assessing clinical need, and making appropriate appointments. This may be by phone, fax, email, text, or in person.
You will be the first person patients and visitors to the department are greeted by, and will log patients arrivals via the specialist patient database system
You will replace hearing aid batteries and associated small components – these may need to be fitted to hearing aids
You will support the clinical team, ordering supplies and arranging stock management.
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people. We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook – if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Potential candidates should review the Job Description. Key working relationships are with the ENT Nursing and Medical Staff, call centre staff and ENT Secretaries.