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KIKO Milano

Beauty Advisor - Westfield Stratford

Id Job: 316a344

🏢 On-site
💼 KIKO Milano
📍 London, England
🕒 Today
💰 10.8 GBP HOURLY

Job Description

Would you like to work for a Brand with a extraordinarily wide and diversified range of products? At KIKO we want everyone to express their own personality with custom-made products. If you are a dynamic, creative, full of energy, love make up and customer interaction then why not join the KIKO

MISSION OF THE POSITION

The Beauty Advisor is our KIKO Ambassador responsible to drive customer experience, sales and business KPIs in line with the KIKO Brand Strategy.

MAIN RESPONSIBILITIES

CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT

– Deliver outstanding service by engaging, connecting and servicing all visitors with the right behavior (attitude, outfit and make-up look in line with KIKO standards).

– Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs)

– Satisfy Customer’s needs with cross-selling products.

– Completion of all BeKIKO dossiers, quizzes and training elements

– Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (E.g. Trends, Stock, Housekeeping etc.).

– As a full-time employee you may have the opportunity to undertake responsibilities as a ‘Beauty Tutor’ assisting the Store Manager in training the store team.

PROCEDURES & POLICIES EXECUTION

Guarantee that store is compliant with all KIKO standards

– Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.

– Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.

– Guarantee the constant updating on market trends.

The mission of the Beauty Advisor:

Weekly hours: 40 hours available.

Job Types: Full-time, Permanent

Pay: £10.80 per hour

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Experience:

Work Location: One location

Reference ID: Westfield Stratford

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